IT Service Delivery Field Engineer Level 2 - Melbourne
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Jenny Barbour IT And Project Recruitment - Melbourne VIC
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Permanent
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6d ago , from Jenny Barbour IT And Project Recruitment
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- Opportunities available from Level 1 through to Level 2
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- Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
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We're recruiting several IT Service Delivery professionals to join a collaborative IT Operations team supporting users across multiple locations.
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These opportunities are suited to Service Desk Analysts, Desktop Support Engineers, IT Support Analysts and Field Engineers looking to further develop their careers in a modern enterprise environment.
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Key Responsibilities
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- Provide onsite and remote technical support to end users
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- Troubleshoot Microsoft 365, Windows devices, mobile devices,
printers and collaboration tools
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- Manage incidents and service requests through ITSM platforms
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- Support onboarding, offboarding, device deployments and access management
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- Assist with technology rollouts, upgrades and asset management
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- Deliver exceptional customer service while meeting service level targets
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About You
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- Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
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- Microsoft 365 and Windows support experience
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- Knowledge of Active Directory / Entra ID
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- Exposure to ServiceNow, Jira or similar ITSM platforms
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- Solid troubleshooting, communication and customer service skills
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#J-18808-Ljbffr
📌 IT Service Delivery Field Engineer Level 2 - Melbourne (Victoria)
🏢 Jenny Barbour It & Project Recruitment
📍 Victoria
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