Job Description

Medical Secretary/PA - Specialist Practice

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About the Practice

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This growing specialist private practice is committed to delivering exceptional patient care in a professional, compassionate and supportive environment. With a strong focus on personalised care, clinical excellence and innovation, the practice is dedicated to providing outstanding experiences and outcomes for every patient.

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Led by a highly trained and respected specialist, the practice continues to grow, and is seeking an experienced Medical Secretary/Personal Assistant to become a trusted and valued member of the team. This is a unique opportunity to work closely with the specialist in a collaborative environment where your contribution will have a genuine impact on the ongoing success of the practice.

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About the Role

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This is more than a traditional Medical Secretary/Personal Assistant position. It is an opportunity to become an integral part of a growing specialist private practice, working closely with the specialist to support the continued growth and success of the practice.

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This diverse role combines medical administration, reception and personal assistant responsibilities. You will play a key role in ensuring the smooth day-to-day operation of the practice while delivering exceptional service to patients and maintaining the highest standards of professionalism, organisation and confidentiality.

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Key Responsibilities

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- Managing patient appointments and specialist consulting schedules
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- Coordinating theatre bookings and surgical administration
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- Preparing informed financial consents, surgical quotations and patient documentation
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- Managing referrals, medical correspondence and reports
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- Liaising with hospitals,



general practitioners, specialists and allied health providers
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- Medical typing and general administrative support
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- Managing practice emails and patient enquiries
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- Processing patient accounts, payments and Medicare administration
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- Following up outstanding accounts
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- Maintaining accurate and confidential patient records
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- Diary management and personal assistant support for the specialist
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- Welcoming patients and providing a professional, compassionate reception service
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- Supporting the efficient daily operation of a busy specialist practice
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About You

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The successful applicant will demonstrate:

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- Previous experience as a Medical Secretary or Personal Assistant within a specialist medical practice (Essential)
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- Experience with Xestro (Advantageous)
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- Excellent organisational and time management skills
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- Strong attention to detail and IT skills
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- Excellent written and verbal communication skills
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- A professional, compassionate and patient-focused approach
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- The ability to manage competing priorities and work autonomously
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- Reliability, initiative and a genuine interest in contributing to the long-term growth of a specialist practice
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The Offer

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On offer is a competitive hourly rate of between $40-$45 per hour + super depending on experience. This is a full time position with hours of 9-5pm with some flexibility with start/finish times if required. Located in East Melbourne with excellent public transport access and onsite/nearby paid parking available.

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Johnson Recruitment actively embraces diversity in the workforce through inclusive community representation of gender, culture, thought, and work arrangements.

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📌 Medical Secretary/PA - Specialist Practice (Victoria)
🏢 Johnson Recruitment
📍 Victoria