Job Description

Gibson Driveshaft Services is a proudly Australian, family-owned manufacturer and supplier of premium driveshafts and driveshaft components.

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For over 30 years we've built our reputation on quality, innovation and exceptional customer service, supplying the mining, heavy transport, 4WD, industrial and automotive industries throughout Australia and NZ.

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We're looking for an enthusiastic, organised and customer-focused Parts Sales & Procurement Coordinator to join our growing team.

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This is a diverse, hands‐on position where you'll be involved in sales, purchasing, inventory management, warehouse operations and customer support. If you enjoy variety, solving problems and working in a fast‐paced automotive environment, we'd love to hear from you.

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About the Role

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Reporting to the Warehouse Supervisor, you will be responsible for parts interpretation, purchasing and inventory management, as well as customer sales and support.

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Working closely with our workshop, warehouse and administration teams, you will help ensure our customers receive the right products, on time, every time.

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This is an excellent opportunity for someone who enjoys taking ownership and being involved in all aspects of the business.

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Your Responsibilities

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- Deliver exceptional customer service via phone, email and over the counter.
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- Develop strong relationships with trade, mining, transport and retail customers.
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- Prepare quotations and actively follow up opportunities to maximise sales.
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- Process customer orders accurately and efficiently.
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- Identify upselling and cross‐selling opportunities.
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- Promote Gibson Driveshaft Services' products and custom manufacturing capabilities.
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- Resolve customer enquiries professionally.
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Purchasing & Procurement

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- Source products from Australian and international suppliers.
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- Obtain supplier quotations and negotiate pricing.
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- Raise and manage purchase orders.
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- Monitor supplier lead times and delivery performance.
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- Maintain appropriate inventory levels.
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- Forecast stock requirements based on customer demand.
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- Manage backorders and expedite urgent deliveries.
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- Identify purchasing efficiencies and cost‐saving opportunities.
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Parts Interpretation

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- Interpret customer enquiries using vehicle details, OEM part numbers and technical specifications.
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- Identify suitable driveshafts, universal joints, centre bearings, CV shafts and related driveline components.
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- Maintain an up‐to‐date knowledge of our expanding product range.
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Warehouse & Inventory

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Assist with warehouse duties where required, this may include:

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- Receive, inspect and store incoming stock.
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- Pick, pack and dispatch customer orders.
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- Conduct stocktakes and cycle counts.
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- Maintain accurate inventory records.
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- Supply workshop technicians with required components.
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- Coordinate freight bookings and dispatch documentation.
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- Maintain a clean, organised and secure warehouse.
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Administration

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- Assist with general administration duties as required.
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- Prepare quotations, invoices and purchase orders.
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- Process customer payments.
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- Maintain supplier and customer records.
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- Update inventory and pricing information within inventory software.
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About You

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- Has previous experience in automotive/truck/mining parts sales, purchasing, inventory or warehouse operations.
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- Has strong mechanical aptitude and enjoys solving technical problems.
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- Is passionate about delivering exceptional customer service.
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- Is organised, proactive and able to manage multiple priorities.
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- Enjoys working both in the office and warehouse.
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- Takes pride in accuracy and attention to detail.
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- Works well independently and as part of a team.
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- Purchasing or procurement experience.
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- Inventory management experience.
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- Excellent customer service and communication skills.
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- Experience using inventory or ERP.
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- Strong organisational and time management skills.
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- Current Australian Driver Licence.
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- Truck and Mining parts experience.
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- Experience with driveshafts or driveline components.
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- Experience supplying mining, transport or heavy vehicle industries.
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- First Aid Certificate.
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Benefits

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- Join a respected Australian manufacturer with over 30 years of industry experience.
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- Modern Beresfield workshop and warehouse.
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- Competitive salary based on experience.
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- Ongoing training and career development.
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- Friendly and supportive team environment.
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- Opportunity to grow with an expanding business.
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- Variety in your role—no two days are the same.
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📌 Parts Sales & Procurement Coordinator (New South Wales)
🏢 Gibson Driveshaft Services
📍 New South Wales