Job Description

Product Designer | NSW Government | $600–$650/day | 12-month contract
n Location: Parramatta - hybrid, WFH accepted with a few days per week in office
n Contract: 01/09/2026 – 27/08/2027
n Hours: 35 hrs/week (7 hrs/day)

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About the role

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A NSW Government agency is seeking an experienced Product Designer to join a fast-paced agile team, working within design sprints across research, prototyping, testing and iteration. You'll be designing solutions that translate complex technical rating rules into intuitive, accessible user experiences — working within an established Figma design system (built on Salesforce Lightning Design System principles).

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Key responsibilities

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- Participate in agile design sprints - research, prototyping, testing, iteration
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- Incorporate technical rating rules requirements into design solutions
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- Build low to high-fidelity wireframes and prototypes within the existing Figma design system
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- Ensure designs meet inclusive design and web accessibility standards
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- Conduct user testing and iterate based on findings
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- Write functional user stories in Jira for the dev team
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- Partner with the Design Manager on research strategy and execution
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- Synthesise research into insights, advocating for user-centred outcomes
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- Document design decisions and rationale in Confluence
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Key challenges

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- Translating complex technical rules into intuitive UX
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- Running effective stakeholder engagement and co-design without derailing sprint timelines
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- Managing competing priorities and scope to protect MVP delivery
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Essential skills and experience

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- Strong stakeholder engagement, communication and relationship management skills
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- Analytical, detail-oriented approach to complex technical information
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- Ability to manage scope and maintain focus on project objectives
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- Advanced Figma skills — design systems, component creation, prototyping
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- Strong user-centred design capability, with hands-on research and usability testing experience
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- Outcomes-focused, with robust research-to-design translation skills
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- 3–4+ years' Product Design experience
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- Experience on complex products/services involving multiple user groups, workflows, business rules, approvals, exceptions and integrations
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- Experience documenting requirements/user stories/decisions in Jira and Confluence
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- Salesforce Cloud experience or interest desirable but not essential
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📌 Product Designer (New South Wales)
🏢 Ampersand
📍 New South Wales