Job Description

Our client is a high-growth, global tech and digital entertainment powerhouse headquartered in Melbourne.

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Operating across gaming, streaming and large-scale digital platforms that reach millions of users globally, they are renowned for pushing boundaries and scaling rapidly.

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They are currently seeking an experienced Senior Creative Operations Partner to drive operational excellence across a high-performing Visual Design function.

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Job Type: Full-time, Permanent

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The Role

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In this strategic and hands-on role, you will own the operational rhythm of the design studio. You will partner closely with Creative Leaders, Product, Marketing, and cross-functional teams to streamline intake, resource distribution, and workflow automation.

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Balancing day-to-day delivery with long-term strategic improvements, you will ensure the team delivers world-class creative work at scale.

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Key Responsibilities:

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- Resource & Capacity Management: Own resource planning and forecasting across internal and external designers globally.
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- Workflow & Intake Optimisation: Oversee design intake, prioritise incoming requests, and continually refine production workflows and governance.
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- Cross-Functional Coordination: Align Design with Marketing, Product, and executive stakeholders to ensure project delivery readiness and milestone tracking.
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- Reporting & Operations Insights: Build and maintain operational dashboards (e.g., using Jira/data metrics)



to provide senior leadership with clear visibility into capacity, risks, and performance.
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- Tooling & Automation: Evaluate tools, introduce automation, and reduce administrative overhead across the creative pipeline.
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- External Partner Management: Support the onboarding, integration, and budget management of freelancers and contractors.
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What You'll Need to Succeed

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- Experience: 8+ years in a creative studio, agency production, or internal Design/Creative Operations leadership role.
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- Team Scale: Proven track record supporting large, fast-paced design or creative teams.
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- Resource Planning: Deep experience in capacity management, resource allocation, and forecasting.
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- Tool Mastery: Hands-on experience with work management platforms (specifically Jira) and operational analytics tools.
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- Communication & Leadership: Exceptional stakeholder management, conflict resolution, and influencing skills.
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- Mindset: A calm, resourceful presence under pressure, capable of balancing strategic vision with hands-on operational delivery.
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What's on Offer?

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- High-visibility role with a energetic, fast-scaling global business.
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- Market-competitive salary package + perks.
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- Collaborative culture focused on autonomy, growth, and continuous improvement.
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- Convenient Melbourne CBD location with flexible/hybrid working arrangements.
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📌 Senior Creative Operations Partner (Victoria)
🏢 Aquent Australia
📍 Victoria