Job Description

To undertake the scoping, quoting and management of large remediation projects, achieving the best results possible to ensure client satisfaction and profitability.

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Duties Tasks

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- Make and develop current business relationships with clients
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- Manage a portfolio of existing clients and build ongoing relationships with them
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Scope and quote new projects

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- Attend sites after property disasters to accurately scope projects, including time and resources required to carry out each project
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- Conduct effective and accurate initial damage assessments during walk-throughs with clients, site contacts and adjusters
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- Collect accurate and meaningful samples from job sites to assist with scoping (eg non-viable air and surface mould samples, carbon/soot samples, E. coli samples, meth samples). Submit samples to the laboratory with all appropriate information, and correctly interpret and utilise the results.
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- Effectively assess who the key stakeholders in a job are, each of their requirements, and how the company can meet these requirements.
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- Understand clients needs and recommend solutions while understanding the broader scope of the restoration activities and how it affects all constituents.
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- Use Encircle, SimPro and other software to create formalised scopes and quotes for submission
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- Assign costs to scopes to create accurate quotes with desirable profit margins
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- Accurately budget for the actual expenses on each project
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- Ensure scope and methods meet the specific requirements of particular TPAs and clients
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Project communication

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- Clearly communicate scope, costings and job progress with relevant parties (eg adjusters, site contacts, clients, Operations Manager, job supervisors)
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- Initiate timely discussions with relevant parties if jobs are expected to exceed budget or schedule
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- Receive communication from all staff on a job, make necessary decisions as appropriate, and pass on any communication to the Operations Manager as required
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- Prepare reports,



documentation and other job-related administrative documents
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Management of the site

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- Consistently and accurately identify potential site hazards (e.g., asbestos, lead paint, mould) and take appropriate next steps to minimise risks
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- Conduct SWMs and arrange other vendor approval requirements as needed
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- Consider individual site logistics and the appropriate strategiesfor caring out jobs in the most efficient way possible
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- Follow and enforce all policies/procedures/regulations as dictated by State and Federal entities
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Management of resources

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- Forecast consumables and equipment requirements and initiate timely requests for resources
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- Track usage of consumables and other resources against quoted usage to ensure productive resource use
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- Notify Operations Manager when there is a risk of the project not meeting expected budged, profit margin or schedule
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- Initiate timely requests for additional resources and consumables before and during a project
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- Create and maintain job activity paperwork and job site inventories.
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- Solicit, receive and approve proposals from Subcontractors to perform work
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Management of staff

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- Manage, support and assist with Project Supervisors
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- Allocate and distribute staff across a project
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- Manage and supervise work of staff throughout the project to ensure quality control and customer satisfaction
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- Ensure Project Supervisors follow the approved scope
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- Run and oversee site/project toolbox meetings as required Training of staff
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- Be involved in meetings and staff training events to develop staff and their work quality, efficiency and customer service skills
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- Train staff in job tasks while on job sites
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Other ad-hoc duties

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- Fill in when other ad-hoc tasks and responsibilities require completion
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- Travel across Australia (overnight to week-long trips) to conduct inspections, manage projects, train staff, engage in businessdevelopment, attend industry events, and engage with relevant clients and stakeholders.
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📌 Project Manager (Queensland)
🏢 W3global
📍 Queensland