Job Description

At LifeHealthcare, we're on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

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We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

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Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

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This role presents a fantastic prospect to be part of a high-performing team and make a meaningful difference every day.

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Join the team that puts customers at the heart of everything we do. Come join us here at LifeHealthcare!

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Love helping people and sorting things out? Come join our Customer Care team! At LifeHealthcare, we're all about making a real difference for patients, customers, and each other. If you're a natural problem-solver who loves a friendly conversation and brings positive energy, you'll feel right at home.

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What you'll be doing:

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- Connecting with customers and sales- handling calls, emails, and all sorts of order requests with confidence
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- Keeping our systems up to date (don't worry, we'll guide you through it)
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- Following up on deliveries and ensuring customers are always kept in the loop
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- Collaborating with warehouse, sales, and finance teams to keep everything running smoothly
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- Spotting any issues and promptly letting the right people know
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What we're after:

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- Customer service experience (any industry's fine)
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- Comfortable learning and exploring new systems
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- Friendly, organised, and ready to pitch in
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- A sense of humour and a can-do attitude
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Why you'll love it here:

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- Supportive team, flexible work, and plenty of laughs
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- Discounts on health insurance and other perks
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- Career growth across the EBOS MedTech group
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- Paid volunteer days and extra leave options
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- We celebrate wins- big and small!
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LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work.

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We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

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- Career opportunities across the EBOS MedTech portfolio of companies
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- Generous parental leave
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- Employee referral programs
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- Option to purchase additional leave
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- Volunteer leave
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- Performance-based financial rewards for both individual and company success
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#J-18808-Ljbffr

📌 Customer Care Coordinator - QLD (Queensland)
🏢 LifeHealthcare
📍 Queensland