Job Description

The Robert Menzies Institute is a University of Melbourne-affiliated museum, research centre and national civic institution dedicated to the study, preservation and renewal of Australia's liberal democratic tradition.

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The Position

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The Manager - Museum and Events ensures the Institute operates safely, efficiently and professionally, leads the end-to-end planning and delivery of Institute events, and provides responsible stewardship of the museum, exhibitions and volunteers. The role integrates event management and public-program delivery with museum operations, facilities, procurement, administration, compliance and project delivery.

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Key accountabilities

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Museum and visitor operations

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- Manage the day-to-day operation of the permanent museum and exhibition spaces.
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- Maintain a high-quality visitor experience, opening procedures, tours, front-of-house standards and accessibility.
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- Coordinate museum volunteers, rosters, induction, supervision and recognition.
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- Maintain incident, visitor, maintenance and operational records.
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- Support selective temporary, travelling or digital exhibition projects where strategically justified.
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Collections stewardship

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- Maintain accurate collection, object, loan, location and condition records.
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- Coordinate preventive conservation, environmental monitoring, handling, storage and specialist advice.
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- Manage incoming and outgoing loans, insurance, transport, documentation and approvals.
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- Support digitisation, research access and interpretation in collaboration with the Research Manager and University collections staff.
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- Ensure collection activities comply with relevant policies, agreements and professional standards.
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Events delivery

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- Own the end-to-end operational planning and delivery of Institute events, including the annual event calendar, project plans, milestones, budgets,



venues, suppliers, contracts, speaker and guest logistics, run sheets, access, safety, catering, audio-visual requirements, equipment, front-of-house, in office delivery and pack-down.
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- Chair event planning meetings and coordinate contributions from program leads, the Engagement Manager, the General Manager, the CEO, volunteers and contractors.
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- Work with Research and Schools leads on intellectual content, speakers and program requirements, and with the Engagement Manager on marketing, registration, invitations, audience targeting, supporter communications and CRM follow-up.
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- Manage event budgets, contracts, suppliers, risk assessments, contingencies and post-event operational and financial reviews.
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- Lead the on-site guest and supporter experience, including front-of-house standards, VIP arrangements, volunteer and casual staffing, accessibility and incident response; maintain reusable event plans, checklists, schedules and supplier arrangements.
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Organisational operations

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- Coordinate office operations, facilities, access, equipment, supplies, records and service providers.
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- Manage procurement and contracts within delegations, maintaining appropriate documentation and value-for-money discipline.
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- Support the General Manager with insurance, risk, compliance, business continuity and workplace requirements.
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- Maintain operating procedures and ensure critical tasks are documented and covered.
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- Coordinate logistics for meetings, programs, travel,



deliveries and installations.
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Projects and continuous improvement

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- Lead operational projects, exhibition maintenance, installations, office improvements and process redesign.
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- Identify efficiency, service, safety and compliance improvements.
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- Manage contractors and volunteers against clear scopes, schedules and quality expectations.
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- Provide reliable operational data and reports to the General Manager.
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Selection criteria

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- Demonstrated experience in operations, end-to-end event management, museum or collections management, project delivery, cultural institutions or a comparable environment.
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- Strong organisational and project-management skills with excellent attention to detail.
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- Experience with collections records, loans, insurance, conservation coordination or museum standards is highly desirable.
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- Experience managing volunteers, contractors, suppliers or front-of-house services.
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- Sound understanding of risk, safety, procurement, compliance and documentation requirements.
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- Ability to manage competing priorities calmly and solve practical problems in a small team.
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- Strong written, interpersonal and stakeholder-management skills.
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- Commitment to responsible stewardship of the Institute's museum, collection, reputation and resources.
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Qualifications and experience

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- Relevant tertiary qualification or equivalent professional experience in operations, event management, museum practice, collections, project management or a related field.
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- Museum, conservation, collections-management or cultural-heritage training is desirable but not mandatory where equivalent operational capability is demonstrated.
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- Capacity to meet role-relevant safety, security, visitor-service and child-safe requirements.
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📌 Manager - Museums and Events (Victoria)
🏢 Robert Menzies Institute
📍 Victoria