Job Description

The Specialist Breast Clinic is seeking an experienced and dedicated Medical Receptionist to join our team on a permanent part time basis in Wollongong, NSW. This is an excellent opportunity to work in a supportive and collaborative setting, providing essential administrative support to our medical professionals and ensuring the smooth running of our clinic.

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What you'll be doing

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- Greeting and welcoming patients in a friendly and professional manner
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- Scheduling and managing patient appointments, including booking, rescheduling and cancellations
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- Handling patient inquiries and providing information about the clinic's services
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- Maintaining accurate and up-to-date patient records and medical histories
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- Assisting with the preparation of patient files and medical documentation
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- Performing general administrative duties, such as answering phones, processing payments and managing inventory
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- Ensuring the reception area and waiting room are well-organised and maintained
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What we're looking for

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- Previous experience as a Medical Receptionist or in a similar customer service role within the healthcare industry
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- Minimum 2 years' experience as a Medical Receptionist or in a similar healthcare administration role
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- Strong communication and interpersonal skills, with the ability to interact with patients,



clinicians and other staff members effectively
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- Excellent organisational and time management skills, with the ability to multitask and prioritise tasks
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- Proficiency in using medical practice management software and other office equipment
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- Proficiency in Genie or Gentu software (essential), and experience with Medicare billing systems
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- A friendly, professional and empathetic demeanour, with a commitment to providing excellent patient care
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- Familiarity with medical terminology and an understanding of healthcare processes and procedures
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- Proficiency in Microsoft Office applications (particularly Word, Excel, and Outlook)
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- Must have valid Australian work rights
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- Available to work between 9:00 AM - 5:00PM, Monday to Friday (part-time hours to be discussed)
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What we offer

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At the Specialist Breast Clinic, we are committed to creating a supportive and inclusive work environment that values our employees' wellbeing and professional development. We offer:

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- Competitive rates of pay
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- Flexible work arrangements to accommodate work-life balance
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- Ongoing training and development opportunities
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- A collaborative and team-oriented culture
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- Employee assistance program and wellness initiatives
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📌 Medical Receptionist (Wollongong)
🏢 Specialist Breast Clinic
📍 Wollongong