Job Description

About Us

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ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

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About Us

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ALOIS Australia is a leading Talent and Technology Solutions company, focused on helping businesses across the country build stronger teams, smarter processes, and sustainable growth.

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We work with organisations in diverse industries to deliver integrated workforce and technology solutions, from creative hiring strategies to end-to-end digital transformation. Our approach combines data, insight, and human expertise to help clients solve complex workforce challenges with clarity and confidence.

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Through our deep industry experience and commitment to excellence, we provide scalable, high-performance solutions that deliver measurable impact. Whether it's onshore project delivery, workforce optimisation, or specialised technology services, ALOIS Australia ensures results that truly make a difference.

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From Sydney to Perth and everywhere in between, we're driven by one purpose: to empower Australian businesses and professionals to thrive in a rapidly changing world of work. At ALOIS Australia, every challenge is an opportunity to innovate, and every partnership is built on trust, transparency, and long-term success.

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Job Title – ServiceNow ITOM

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Job Location – Melbourne

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Employment Type – Contract/FTC

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Job Description

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What role you will play in Team:

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Required Skills

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- ServiceNow ITOM
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- CMDB implementation, governance, and maintenance
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- Common Service Data Model (CSDM)
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- Vulnerability Response
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- Security Incident Response (SIR)
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Certifications

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- Current ServiceNow Certified System Administrator (CSA) – Mandatory
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- Certified Implementation Specialist (CIS) – Preferred
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The ideal candidate should have strong hands-on experience in implementing and supporting ServiceNow ITOM and Security Operations modules, as well as expertise in CMDB health, CSDM adoption, and service mapping. The resource should be capable of engaging with business and technical stakeholders and delivering quality outcomes.

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Stay Connected With Us

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Learn more about ALOIS in Australia, visit our webpage ALOIS Australia

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Follow us on LinkedIn and Instagram

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EEO Statement

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ALOIS Australia is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified applicants and do not discriminate on the basis of race, colour, religion, sex, age, national origin, disability, or any other characteristic protected under applicable laws. We value diversity and believe it strengthens our people, our culture, and the outcomes we deliver.

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📌 SERVICENOW ITOM (Victoria)
🏢 ALOIS UK
📍 Victoria