Job Description

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Strategic Account Manager

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We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

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We stand for innovation, smart solutions, and sustainability!

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Discover the Opportunity....

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We have an exciting recent opportunity for aStrategic Account Managerto join our Strategic Sales Team supporting our Cartons business.

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As a Strategic Account Manager, you'll take ownership of a high value customer portfolio. The role focuses on building strong relationships with these key customer stakeholders, developing account growth strategies, coordinating cross-functional support, and delivering value-added packaging solutions aligned to customer and business objectives

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Therole is responsible formanaging and developing strategic customer partnerships across national and multi-site accounts to support long-term sales growth, customer retention, and commercial outcomes.

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This is a highly autonomous position, ideal for someone who enjoys being out on the road, building strong face-to-face connections with customers. When you're not visiting clients, your base will be our Moorebank site, providing a supportive hub for collaboration and planning.

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You will contribute to the success of Opal by:

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- Build and maintain strong long-term relationships with key customer stakeholders
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- Develop and execute strategic account plans aligned with customer and business objectives
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- Identify opportunities to grow sales, improve margins, and increase customer value
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- Prepare and present customer proposals, business reviews, and growth initiatives
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- Support contract negotiations, pricing discussions, and customer retention strategies
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- Promote Opal's products, innovation, and cross-divisional solutions while identifying continuous improvement opportunities
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We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

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Specifically for this role, we expect you will have;

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- Demonstrated account management experience where you have grown share of wallet with an existing customer portfolio
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- B2B solution selling experience, ideally within the manufacturing industry
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- The ability to manage multiple competing priorities and customer projects concurrently
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- Established track record of hunting and closing new business, building relationships and business with new customers
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- Resilience, plenty of energy and lots of enthusiasm
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- Some travel required regionally and interstate
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📌 Strategic Account Manager (New South Wales)
🏢 Paper Australia
📍 New South Wales