Job Description

Strategic Territory Planning and Management

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- Engage with HCP'S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings, to provide disease and product education / awareness
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- Develop annual strategic territory action plan and strategy for assigned products, revised quarterly
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- Identify and engage with KOL's to achieve advocacy
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- Secondary focus on pharmacy channel and support to ensure sales success
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- Follow through on customer commitments and requests promptly
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- Meet or exceed agreed reach and frequency targets with key HCPs
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- Monitor key financial areas including the recording of monthly sales and expenditure
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- Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities
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- Use strong technical knowledge and sales skills to build confidence in brand and Link
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- Attend relevant trade events nationally and on territory
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- Attend local and international congress to support Link business where applicable
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Data Analytics, Budget Control, Forecasting and Reporting

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- Meet/ exceed sales and growth targets and deliver budgeted revenue
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- Forecast sales with management and track against target by sales territory and report as required
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- Operate within the allocated expense budget for the assigned territory, actively track spend and report actual expenditure vs budget
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- Analyse and interpret key data to identify market trends, exceptions and correlations in collaboration with management
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Customer Relationship Management (CRM)

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- Establish rapport and professional relationships with relevant customers on territory
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- Maintain field activity for reach and frequency targets
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- Report customer activity in the Veeva CRM system in a timely manner and maintain accurate customer profiling as required
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- Profiling and segmentation via CRM
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- Create pre-call plans and post call objectives in CRM system
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Team Collaboration

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- Work in a cross functional team to achieve shared goals
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- Collaborate with commercial team to for events, meetings, communications, presentations and reports
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- Engage with colleagues and manager to share knowledge, market intelligence and best practises
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- Collaborate effectively with Link staff to facilitate open and honest communication
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- Contribute to robust cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.
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Knowledge and Compliance

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- Maintain a current and comprehensive knowledge of relevant Link, Medicines Australia Code of Conduct, competitors and general products
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- Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to greater team
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- Understand the issues affecting HCPs prescribing Link products and patients who use them, to improve HCP interactions
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- Promptly notify all adverse reactions for Link's products as per mandatory pharmaco-vigilance procedures
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- Maintain up-to-date knowledge of industry trends, regulations, current publications and clinical data through formal and self-directed learning to remain knowledgeable on disease state and market
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- Maintain up-to-date knowledge of Link's standard operating procedures and policies and ensure compliance at all times
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- Contribute to a Quality-focused mindset; Quality is everyone's responsibility.
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- Ensure every team member has the opportunity to work in a safe and health work environment.
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- Carry out your duties in adherence to GXP regulations
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- Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards
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Administration

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- Complete required admin within designated timeframes (e.g. monthly reports, expenses, call reporting)
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- Ensure filing and documentation is up-to-date and compliant with standard processes and formats
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- Participate in internal meetings as needed
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- Communicate with staff and management effectively and professionally using proper channels
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- Sales Experience in Rheumatology / Dermatology or Paediatrics highly favorable
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- Tertiary qualification in science, health or business fields
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- Completion of Medicines Australia Continuing Education Program
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- Demonstrated stakeholder engagement and relationship building skills
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- A proven record in business planning with demonstratable sales success
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- Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
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- Highly organised with an ability to self-motivate and work autonomously
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- Current driver's license and reliable vehicle
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📌 Territory Manager (VIC/TAS/SA) (Victoria)
🏢 Clinigen Group
📍 Victoria