Job Description

About Us

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We are a growing and reputable bus charter company based in Brisbane, providing safe, reliable, and high-quality transport services across the state and into NSW. Our services include school transport, corporate charters, events, and private hire. We pride ourselves on professionalism, customer service, and operational excellence.

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The Role

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We are seeking an experienced and motivated Operations Manager to oversee the day to day running of our transport operations. This is a key leadership role responsible for ensuring efficiency, compliance, and exceptional service delivery across our fleet and driver team.

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Key Responsibilities

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- Manage daily fleet operations, scheduling, and dispatch
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- Lead, supervise, and support drivers and operational staff
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- Ensure compliance with all relevant transport regulations and safety standards
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- Optimise routes and resource allocation to improve efficiency and reduce costs
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- Handle customer enquiries, and service issues professionally
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- Develop and implement operational policies and procedures
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- Track performance metrics and prepare operational reports
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- Maintain strong relationships with clients, suppliers, and stakeholders
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About You

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- Proven experience in an operations management role (transport/logistics industry preferred)
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- Robust leadership and team management skills
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- Excellent organisational and problem-solving abilities
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- Sound knowledge of transport compliance and safety regulations in Queensland
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- Ability to work in a fast-paced, dynamic environment
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- Strong communication and customer service skills
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- Proficiency in scheduling and fleet management systems
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- Current driver's licence (HR/MR licence well regarded but not essential)
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What We Offer

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- Competitive salary package
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- Opportunity to join a growing and supportive team
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- Career development and progression opportunities
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📌 Operations Manager (Queensland)
🏢 W3global
📍 Queensland