Job Description

Senior Medical Receptionist - Eastern Suburbs, VIC

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Job Type: Permanent position | Full time position

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Job Description

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Our client is seeking a friendly and motivated Senior Medical Receptionist who can take on a 2IC function to the practice manager when needed to join this wonderful team. This is a full time position that will be a rewarding experience with growth opportunities if you want to take your next step in your career from Medical receptionist work.

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We are looking for someone who would thrive in an environment that has aninclusive culture with a real "family" orientation.

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Duties Reporting to the Practice Manager, the Assistant or 2IC will support the overall, daily operation of a busy GP clinic including a team of medical administration staff, Nurses, Doctors and Allied Health Clinicians. The responsibilities will include managing a busy front desk reception, liaising with patients and all aspects of office administration.

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- Meeting and greeting patients
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- Scheduling appointments and pro-actively coordinating the appointment book
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- Accurately entering patient data in Processing payments Managing phone and email queries
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- Assisting in tidying up consult rooms Providing general administration duties as required
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Skills & experience

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- Previous general medical practice service and experience
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- Ability to assist in the day to day management, direction and operation of the reception desk
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- Excellent communication skills including being an escalation point for Health Professionals and patientcomplaints
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- Proven multi-tasking, problem solving and time management skills
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- Ability to assist PM with the management of the financial performance of the centre
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- Someone who has demonstrated receptionist experience within the medical industry
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- Customer focused and make patient care the top priority
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- Flexible and have the ability to work in a fast paced environment
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- A strong team player who positively contributes to work culture
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- Approachable, reliable and dependable
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- Willing to go the extra mile when required
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- Mature and have a sensitive approach when dealing with the patients
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- Experienced with Best Practice (not essential, but highly regarded)
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- Authorised to work in Australia
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📌 Senior Medical Receptionist - Eastern Suburbs, VIC (Williamstown)
🏢 HealthcareLink Trust
📍 Williamstown