Job Description

Assistant Venue Manager l The Star Gold Coast

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Job no: 537249
n Work type: Permanent Full Time
n Location: Gold Coast
n Categories: Food & Beverage, Leadership

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For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

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Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

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As an Assistant Venue Manager in M&G; Café & Harvest Buffet, you will be a pro-active and enthusiastic individual who is an expert within leading a large and diverse team. In this role you will assist with the day–to-day operation of these high volume venues providing effective management of a energetic team.

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This is a fantastic opportunity where you will showcase your food and beverage leadership and customer service skills.

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A few of your responsibilities:

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- Maintain a high level of guest focus in all services, ensuring that guest service delivery is effective and efficient
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- Coordinate operational functions that include rostering requirements, standard operating procedures, training and performance management
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- Ensure compliance with the Responsible Service of Alcohol and relevant provisions of the Liquor Act
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- Assist with the selection, training and development of the team to ensure timely recruitment and career growth opportunities
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- Assist the Venue Manager to achieve operational and financial targets
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What are we looking for:

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- Food & Beverage leadership experience with a thorough knowledge of food and beverages
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- A passion and enthusiasm for the hospitality industry and leading operational teams to deliver great guest experiences
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- Ability to communicate effectively with a diverse range of guests and team members
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- Highly organised, accountable, and eager, with a high attention to detail
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- Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager an advantage
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What we can offer you

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- Complimentary meal on site every day including hot meals, sandwich bar and more
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- Uniform laundered and ready for you daily on property
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- Five weeks of paid Annual Leave for team members who meet the definition of shift worker
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- Discounted parking available
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- Up to 30% discounts across award winning restaurants and accommodation
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- Career development, training, and courses via The Star Academy – limitless career opportunities
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- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
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- Opportunity to work with elite professionals and assets
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Your role will be pivotal in shaping the success of our Food & Beverage department at The Star. Join us in making a difference.

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Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

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Our culture

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At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

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We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. Veterans are encouraged to apply. We also recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well‐being needs.

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The Star was awarded WGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

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It's your time to SHINE!

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Advertised: 23 Jul 2026 E. Australia Standard Time
n Applications close: 07 Aug 2026 E. Australia Standard Time

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The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
n We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.

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📌 Assistant Venue Manager l The Star Gold Coast (City of Gold Coast)
🏢 The Star Ent Group
📍 City of Gold Coast