Job Description

The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.

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We are seeking a reliable, customer-focused Airport Support Technician to provide on-site technical and operational support for key airport equipment and customer-facing technologies.

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Previous experience in a customer-facing role, ideally within a rapid-paced or public-facing environment.

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Experience in technical support, mechanical maintenance, or troubleshooting of equipment.

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Familiarity with kiosk systems, bag-drop technology, or similar automated service devices.

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Meets SLA requirements and ensures client satisfaction in all interactions.

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Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.

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Ability to work in Rotational Shifts if needed.

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You will be successful in this role if you have:

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Preferred prior experience with customer facing roles/duties or with airport experience

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Preferred prior experience in support mechanical maintenance, airport equipment, kiosks, bag-drop (Amadeus, SITA, CUTE, kiosks, etc.)

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Ability to successfully complete a Police Check and Aus Check requirements needed to obtain an ASIC (Aviation Security Identification Card).

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📌 Airport Technical Field Engineer (Victoria)
🏢 Unisys
📍 Victoria