Job Description

WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe'relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.

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Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.

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Job Expectations

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WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe'relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.

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Abitaboutyourrole

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AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.

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Abitaboutyou

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Previoustelecommunicationsexperienceisnotrequired.Wewillteachyouthetechnicalskillsrequired.Whatmattersmostisyourabilitytoworkwithyourhands,solveproblems,andcommunicatewellwithcustomers.

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Youmayhaveabackgroundinatrade,hands‐ontechnicalrole,oracustomer‐focusedenvironment.Experiencefromtradessuchasplumbing,carpentry,electricalwork,generallabouring,construction,mechanicalwork,hospitality,ormanufacturingishighlyvalued.

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Youshouldbecomfortableworkingindependently,managingyourtime,andtakingprideindeliveringqualitywork.StrongcommunicationskillsandacurrentandcleanDriver'sLicencearealsoimportant.

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Lifeatnbn

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Tobepartofnbnistobepartofsomethingbigger.We'vecreatedAustralia'snetwork—anetworkmadeformore.

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Ourpioneeringspiritdrivesusforwardeveryday.Together,wehelpliftthedigitalcapabilityofAustraliabyconnectinghomesandbusinesseseverywhere.It'snotjustawayforeveryonetodothethingstheylove,buttransformsthewaytheydothem,andtheopportunitiesavailabletothem.

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Amoreinclusiveworkingworld

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nbniscommittedtoaninclusive,adaptable,andsupportiveworkplacewhereeveryonecanfeelheard,valued,andrespected.Webelievediverseperspectivesarethekeytounlockinggreateroutcomesandencourageapplicationsfrompeopleofallages,nationalities,abilities,andcultures.That'swhywehaveaReconciliationActionPlan,Accessibility&InclusionPlan,offer18weeksofpaidparentalleave,areaPrideinDiversityPlatinumEmployer,andhaveactiveemployee-leddiversitypillars.Clickheretoseeourlistofemployeebenefitsandwhywe'rerecognisedasaWORK180EndorsedEmployerforWomen,andtheirEmployerofChoicefor2025.

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EqualOpportunitiesforAll

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Wechampionequalopportunitiesforallemployees.Ifyouhaveanyaccessibilityrequirementsandwouldliketodiscussadjustmentsfortherecruitmentprocess,pleasedon'thesitatetocontactusbyemailing***********@nbnco.com.auorcallingourRecruitmentAccessibilityEnquiryLineat+61289189990.Pleasenote,thislineisdedicatedtoaccessibility-relatedenquiriesforthepurposesofrecruitment,andonlyenquiriesrelatedtoaccessibilityadjustmentswillbeanswered.Forothermatters,pleasevisitourContactUspageonourwebsite.

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The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assesstheirabilitytoperformthegenuineoccupationalrequirementsoftheposition.

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Wechampionequalopportunitiesforallemployees. (duplicate removed)

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Pleasenote,thisisapermanentrole.Tobeeligibleforthisrole,youmusthavefullworkingrightsinAustralia.

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Wechampionequalopportunitiesforallemployees. (duplicate removed)

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Worker Type

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Permanent

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Time Type

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Full time

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Field Base Location

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Wagga/Albury/NSW Riverina

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📌 Customer Field Technician I Wagga Wagga (Yalgoo)
🏢 Nbn
📍 Yalgoo