n
- Level 1 phone and Email IT SupportThis position requires an experienced and customer-focused Service Desk Analyst to be the first point of contact in a service desk workplace.
n
n
Key Accountabilities
n
n
- Troubleshoot issues with Microsoft Teams
n
- Provide direct customer support via phone, email, instant messaging or any defined Service Centre communication method.
n
- Document processes for Microsoft Teams
n
- Provide support for applications, email and technology services
n
- Minimum 12 months as a Service Desk Analyst
n
- Experience providing comprehensive first-level support for tools and applications for Microsoft Office products
n
- Good communication skills, both written and verbal, including a personable and professional phone manner
n
n
What's in it for you:
n
n
- Government Agency
n
#J-18808-Ljbffr
📌 Service Desk Analyst (City of Ballarat)
🏢 Talent International
📍 City of Ballarat
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.