Job Description

JOB SUMMARY

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The Certified Medical Assistant with CST is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care. CMAs and CSTs perform both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life.

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Job Type

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Full-time

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Responsibilities

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- Assist patients by providing information, services, and support.
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- Maintain medical supply inventory and ensure proper maintenance of medical equipment.
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- Verify patient information, record medical history, and confirm reason for visit.
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- Prepare patients for examinations by taking vital signs, weight, and preliminary tests, report findings to provider.
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- Support office procedures to save physician time and improve workflow.
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- Protect patient confidentiality by securing records, completing diagnostic and procedure coding accurately.
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- Counsel patients by communicating physician orders and instructions regarding procedures or surgeries.
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- Schedule surgeries by coordinating with surgical centers, confirming patient times, and preparing charts and consent forms.
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- Maintain a safe, compliant, and healthy work environment in accordance with standards and regulations.
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- Keep supplies ready by completing inventory, ordering, and verifying receipt of stock.
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- Ensure proper operation of equipment by following instructions, performing preventive maintenance, troubleshooting issues, and arranging repairs as needed.
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- Stay current with professional knowledge by participating in educational opportunities and reading professional publications.
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- Adhere to professional standards, clinic policies, and federal, state, and local requirements.
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- Support practice growth and reputation by taking ownership of new responsibilities and exploring opportunities to improve services.
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- Perform clinical duties within scope- including tasks designated for CMA, RMA, CST, LPN, or RN roles as applicable - as well as other clinical functions delegated and supervised by the physician.
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- Clean, sanitize and sterilize surgical instruments
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- Assist with all in-office procedures.
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CHARACTERISTICS

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- High energy level and strong interpersonal skills
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- Tactful, empathetic, and sensitive to patient needs
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- Excellent telephone etiquette
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- Uses discretion, sound judgment, and maintains confidentiality
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- Establishes credibility with physicians, staff, and patients
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- Organized, resourceful, able to multitask, and takes initiative
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- Focused on quality improvement and cost-efficient care
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- Team player with a positive attitude
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- Qualified appearance and demeanor
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Requirements

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QUALIFICATIONS

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- Graduation from an accredited Medical Assisting program or Certified Surgical Technician program
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- Current Medical Assisting Certification with no restrictions or current Certified Surgical Technician Certification
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- Current Basic Life Support (BLS) certification
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- Knowledge of infection control, sterile technique, and clinic-based health and safety precautions
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- Ability to use and apply medical terminology accurately
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- Understanding of general clinical principles, methodologies, and outcome measures
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- Strong communication skills with patients and external parties in a courteous and professional manner
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Physical Requirements

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- Sitting: Occasionally
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- Standing: Frequently
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- Walking: Frequently
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- Carrying/Lifting: Occasionally (up to 35 pounds)
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- Stooping/Kneeling: Frequently
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- Other: N/A
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📌 Certified Medical Assistant, Procedures with Certified Surgical Tech (Rockingham)
🏢 Pinehurst Surgical Clinic
📍 Rockingham