HRM Contracting & Consulting is recruiting on behalf of our valued client, a well-established not-for-profit organisation based in Caloundra. This is an exciting opportunity to join a supportive team dedicated to making a positive difference in the lives of individuals and the local community.
n
Are you passionate about helping people and delivering outstanding customer service? Do you have experience in the RTO, NDIS or disability sector and enjoy building strong relationships?
n
As the Customer Care Engagement Officer, you'll be the first point of contact for participants, helping connect them with the right programs and services while delivering a positive customer experience. You'll respond to enquiries, support referrals, maintain participant relationships and work closely with internal teams to ensure participants receive the support they need.
n
What's on Offer
n
n
- $65,000 + Super
n
- Access to salary packaging on top of your salary
n
- Supportive and collaborative team environment
n
- Opportunity to make a genuine difference in the community
n
- Ongoing training and career development
n
n
HRM Contracting & Consulting is recruiting on behalf of our valued client, a well-established not-for-profit organisation based in Caloundra. This is an exciting opportunity to join a supportive team dedicated to making a positive difference in the lives of individuals and the local community.
n
Are you passionate about helping people and delivering outstanding customer service? Do you have experience in the RTO, NDIS or disability sector and enjoy building strong relationships?
n
As the Customer Care Engagement Officer,
you'll be the first point of contact for participants, helping connect them with the right programs and services while delivering a positive customer experience. You'll respond to enquiries, support referrals, maintain participant relationships and work closely with internal teams to ensure participants receive the support they need.
n
What's on Offer
n
n
- $65,000 + Super
n
- Access to salary packaging on top of your salary
n
- Supportive and collaborative team environment
n
- Chance to make a genuine difference in the community
n
- Ongoing training and career development
n
n
About You
n
We're looking for someone who has:
n
n
- Experience in an RTO, NDIS or disability environment (highly regarded)
n
- Excellent customer service and communication skills
n
- Strong administration and computer skills
n
- A positive, organised and solutions-focused approach
n
- The ability to build strong relationships with participants and stakeholders
n
n
Mandatory Requirements
n
To be considered for this opportunity, you must be able to:
n
n
- Provide documentary evidence of your right to work in Australia
n
- Hold and maintain a current NDIS Worker Screening Clearance
n
- Hold and maintain a current Working with Children Check (or Registration to Work with Vulnerable People, where applicable)
n
n
If you're looking for a rewarding role where you can make a positive impact while working with a supportive organisation, we'd love to hear from you.
n
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-18808-Ljbffr
📌 Customer Care Engagement Officer #5188 (Caloundra)
🏢 HRM CONTRACTING AND CONSULTING
📍 Caloundra
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.