Job Description

Join a team that's creating meaningful employment opportunities and making a realdifference in our community.

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Merriwa Industries is seeking an organised, customer-focused and proactive BusinessSupport Coordinator to join our Packaging division on a full-time basis.

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The role can be based at our Wodonga or Wangaratta site.

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This is an exciting opportunity for someone who thrives in a fast-paced environment andenjoys balancing administration, customer service and operational support.

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Working closely with our Production, Warehouse and Leadership teams, you'll play a critical role in ensuring orders are processed efficiently, customer expectations are exceeded and day-to-day operations run smoothly.

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About the role

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As the Business Support Coordinator, you will be responsible for coordinating administration and operational support activities across our Packaging division, including:

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- Managing production and warehouse data accurately and efficiently
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- Planning and processing customer orders
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- Coordinating stock orders and transport schedules
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- Supporting end-of-month stocktakes and reporting
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- Maintaining customer relationships and delivering exceptional service
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- Processing invoicing and maintaining accurate records
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- Providing administrative support to production and warehouse teams
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- The role will require regular travel to our Wangaratta/Wodonga sites, where a pool car will be available for your use.
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About you

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We're looking for someone who:

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- Has experience in production planning, scheduling, supply chain coordination or a similaroperational support role; or
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- Can demonstrate a high level of proficiency across the Microsoft Office suite, particularlyExcel, Word and Outlook, with the ability to quickly learn new systems and processes.
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- Possesses exceptional organisational and time-management skills.
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- Has excellent written and verbal communication skills.
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- Demonstrates strong customer service and relationship-building abilities.
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- Has a high level of attention to detail and accuracy.
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- Can work autonomously and collaboratively within a team.
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- Thrives in a fast-paced environment and maintains a positive, proactive attitude.
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- Has experience in administration, customer service, supply chain or business support roles.
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Experience within a manufacturing or fast-moving consumer goods (FMCG) environment andknowledge of SAP or similar ERP systems will be highly regarded. Relevant qualifications in Business Administration, Supply Chain Management or Customer Service are desirable.

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Why join Merriwa?

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At Merriwa, we are a social enterprise committed to creating meaningful employment opportunities for people of all abilities. We foster a workplace where people feel respected, valued and empowered to achieve their potential.

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We offer:

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- A supportive and inclusive workplace culture
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- Opportunities for professional development and growth
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- The chance to make a genuine impact in the work you do
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- A cooperative team environment where your contribution matters
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Successful applicants will be required to complete the relevant pre-employment checks,including a Working with Children Check, Police Check, NDIS Worker Screening Check and hold a current driver's licence.

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Applications close 23 August 2026, if not filled earlier.

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📌 Business Support Coordinator (Wangaratta)
🏢 Merriwa Industries
📍 Wangaratta