Job Description

Scenic World is seeking an experienced Systems Administrator to play a critical role in the engineering, security & continuous evolution of our core technology platforms. This is a hands‐on, technically deep role suited to someone who enjoys designing robust systems, improving security posture & ensuring technology enables great frontline & guest experiences.

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Operating within a 7‐day, revenue‐critical attraction environment, this role goes beyond day‐to‐day administration. You will be accountable for how systems are designed, integrated, secured & improved over time, ensuring our technology environment is resilient, scalable & practical for operations.

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**Please note that this role is based full time, onsite at Scenic World in Katoomba. This is not a hybrid role.**

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Reporting to the Head of IT, the Systems Administrator is responsible for engineering & continuously improving Scenic World's core platforms, infrastructure, identity services & security controls. You will work closely with stakeholders across the business & IT teams within the broader group to ensure systems support operational uptime, security & future growth.

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Key focus areas include Microsoft 365, identity & access management, endpoint security, networking, backup & disaster recovery & security framework alignment.

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Key Responsibilities

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- Engineer, manage, and continuously improve core technology platforms including:n n
- Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams)
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- Endpoint management, patching, and device security
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- Backup, disaster recovery, and business continuity solutions
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- Design systems that are secure by default, resilient,



and aligned to operational realities.
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- Engineer and maintain identity and access controls, including:n

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- User lifecycle automation
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- Privileged access models
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- Guest and cross‐tenant access (where applicable)
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- Design and implement security controls aligned to recognised frameworks (e.g. Essential 8, ISO 27001).
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- Analyse vulnerabilities and engineer remediation strategies.
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- Act as a key contributor during security incidents, investigations, and post‐incident improvements.
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- Engineer and support network environments for:n

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- Corporate users
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- Operational systems (POS, CCTV, access control)
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- Develop and maintain technical standards, system documentation, and runbooks.
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- Support audits through robust system design, documentation, and evidence.
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- Assist the Head of IT with software and hardware roadmaps aligned to business needs and asset renewal.
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- Collaborate with IT teams across group businesses and support group‐level IT initiatives as required.
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- Actively contribute to a positive, collaborative work culture.
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- Participate in ongoing technical, cultural, and business development.
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About You

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You are a confident Systems Administrator who enjoys designing & improving platforms rather than simply maintaining them. You bring a security‐first mindset,



strong problem‐solving skills & the ability to work across complex or evolving environments.

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Essential experience & skills

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- Demonstrated experience in a Systems Engineer, Infrastructure Engineer, or similar role.
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- Strong hands‐on experience engineering Microsoft 365 and Entra ID environments.
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- Proven ability to design, secure, and continually improve identity and endpoint platforms.
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- Solid understanding of networking concepts and security controls.
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- Experience working in environments where uptime and security have a direct business impact.
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- Clear communication skills with the ability to explain technical concepts to non‐technical stakeholders.
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Desirable skills

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- Experience in hospitality, attractions, retail, or other operationally intensive environments.
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- Exposure to security frameworks such as Essential 8 or ISO 27001.
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- Experience in hybrid AD environments.
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- Experience with backup, disaster recovery, and incident response engineering.
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- Project management experience.
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- Relevant Microsoft, security, or infrastructure certifications.
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Life at Scenic World

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At Scenic World, our values sit at the core of everything we do. We value team members who are self‐motivated, collaborative & committed to continuous improvement. This role directly supports our guest experience by ensuring our systems remain reliable, secure & fit for purpose. You will join a passionate team working in a unique environment where technology plays a critical role in operational success & guest satisfaction.

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📌 Systems Administrator (Katoomba)
🏢 Scenic World
📍 Katoomba