Job Description

We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

n

Enjoy more than just a great career

n

At Goodwin, you'll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

n

We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.

n

Enjoy more than just a great career

n

At Goodwin, you'll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.

n

What you'll be doing

n

Client Intake & Assessments

n

n
- Receive and process referrals into appropriate services
n
- Conduct comprehensive home-based assessments and WHS screenings
n
- Identify risks and elevate where required
n
- Assist prospective clients to understand funding pathways
n

n





Care Planning & Coordination

n

n
- Develop tailored care plans aligned with the Aged Care Quality Standards
n
- Collaborate with internal/external providers to support independence and wellbeing
n
- Monitor quarterly budgets and support reassessments
n
- Provide guidance and direction to service delivery staff
n

n

Documentation & Compliance

n

n
- Complete accurate and timely client documentation
n
- Ensure compliance with legislation, organisational policies and quality standards
n
- Record hazards and elevate risks appropriately
n

n

Client Support & Communication

n

n
- Act as a trusted contact for clients and families
n
- Provide clear guidance across My Aged Care, Home Care Packages and Support at Home pathways
n
- Maintain respectful and skilled communication at all times
n

n

Organisational Contribution

n

n
- Participate in a rotating on-call roster
n
- Promote a positive customer service culture
n
- Uphold Goodwin's reputation as a quality care provider
n

n

What you'll need

n

Mandatory

n

n
- Certificate IV or higher in Service Coordination (or extensive experience in similar role)
n
- First Aid Certificate
n
- Current driver's licence & own vehicle with comprehensive insurance
n

n

Essential Skills

n

n
- Strong knowledge of ageing issues, including dementia and behaviour management
n
- Ability to undertake case management to a high standard
n
- Excellent communication, negotiation and problem-solving skills
n
- Strong organisational and time-management capabilities
n
- Competent in Microsoft Office
n

n

Desirable

n

n
- Experience in aged care, home care services or a related sector
n

n

Hybrid work options maybe considered for the successful candidate.

n

If you have any questions, please contact our Recruitment Team on***********@goodwin.org.au

n

Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. Weare committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.

#J-18808-Ljbffr

📌 Home Care Coordinator (Care Partner) (Canberra)
🏢 Goodwin Aged Care
📍 Canberra