Job Description

Join a talent pool for ongoing administration opportunities across one of Queensland's largest hospitals, supporting patients, staff and clinical services.

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About the role

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A career as an AO3 Administration Officer at the Royal Brisbane and Women's Hospital provides professional, efficient and confidential administrative support across a diverse range of clinical and non-clinical services. Opportunities are available across a variety of areas including Allied Health, Cancer Care Services, Medical Imaging, Medical Records, Ward Administration, Switchboard Services, Women's and Newborn Services, and Critical Care and Clinical Support Services.

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The successful candidate will contribute to the delivery of high-quality patient-focused services through a broad range of administrative functions including reception, scheduling, admissions, medical records, referral management and call centre support. The role requires strong communication skills, adaptability and a commitment to supporting patients, families and multidisciplinary teams in a busy healthcare environment.

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About you

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Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

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- Provide skilled customer service and communicate effectively with patients, families, visitors and healthcare staff.
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- Perform a range of administrative duties including reception, scheduling, admissions, medical records, referral management and call centre or switchboard services.
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- Prepare and manage correspondence, documentation and information systems while maintaining accuracy, confidentiality and data integrity.
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- Prioritise workloads, exercise sound judgement and adapt to changing service demands while working both independently and as part of a team.
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- Build positive working relationships and contribute to a collaborative, inclusive and patient-focused workplace culture.
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Benefits when working for us

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- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
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- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
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- Flexible working arrangements and competitive salary rates with annual incremental increases
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- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
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Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

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Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

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APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

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📌 Administration Officer (Queensland)
🏢 Queensland Health
📍 Queensland