Job Description

Disability Support Worker

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- Tweed Coast Support Services
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- Pottsville to Gold Coast
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- Aged & Disability Support (Community Services & Development)
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- Casual
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- $35.55 – $46.70 per hour + super + penalties
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- (SCHADS Award, Social and Community Services stream, Level 1.2–2.2 casual rates, effective 1 July 2026 — please verify against the current Fair Work Ombudsman MA000100 pay guide before publishing)
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Who we are

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Tweed Coast Support Services is an NDIS provider for people with psychosocial, neurological and neurodivergent diagnoses, and people on SIL funding living in their own homes.

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We're not a big national provider. We're a small, local team, and that's exactly why we can take the time to really get to know the people we support — their rhythm, their routines, what matters to them. Small team, big heart — it's how we work, and it's the kind of team you'd be joining.

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About the role

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As a Disability Support Worker, you'll support participants in their own homes and out in the community — helping with daily living, personal care, and getting involved in the activities and routines that make up a good life.

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No two days look the same, and that's the point. You'll get to properly know the people you support, so the care you give fits their life.

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What you'll be doing

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- Everyday support
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- Support with personal care — dressing, bathing, grooming and daily routines — always with dignity and choice front and centre
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- Help with health and wellbeing, including routine checks and medication support where required, working alongside healthcare providers as needed
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- Help build everyday living skills — cooking, budgeting, shopping, and the small stuff that adds up to real independence
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- Out and about
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- Support community access, social activities and outings that matter to each participant
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- Help participants build confidence and connections through their community
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- Communication and record-keeping
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- Communicate clearly and respectfully with participants, families and other professionals involved in someone's care
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- Keep accurate, timely notes and records
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- Follow safe work practices and keep an eye out for anything that could put someone at risk
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- Respect every participant's rights, dignity and their right to make their own choices
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- Follow the NDIS Code of Conduct and our own policies and procedures
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- Working as a team
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- Join team meetings, training and supervision sessions
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- Work alongside teammates, health professionals and families to keep support consistent
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About you

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- You'll need genuine hands-on experience in disability or aged care support, along with real care for helping people live life their way.
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- Previous experience in disability support, aged care, or a closely related field
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- Strong communication skills, and the patience to really listen
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- Comfortable working solo and as part of a team
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- Adaptable — some days go to plan, some days don't, and that's okay
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What you'll need

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- Previous experience in disability or aged care support
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- NDIS Worker Screening Check (or willing to obtain before starting)
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- National Police Check & Working With Children Check (or willing to obtain before starting)
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- Current First Aid & CPR certification (or willing to obtain before starting)
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- A valid driver's licence and reliable, insured vehicle
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- A reasonable level of physical fitness for the demands of the role
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Preferred

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- Certificate III in Disability Services or an equivalent qualification
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What we offer

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- Award rates, including penalty rates
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- Adaptable shifts to fit around your life — mornings, evenings, weekends
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- Room to grow into part-time or full-time hours
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- A small, close-knit team — not just a name on a roster
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- Ongoing training and development, not just a box-ticking induction
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You'll need to be based between Pottsville and the Gold Coast, with full working rights in Australia.

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📌 Disability Support Worker (Tweed Heads)
🏢 Tweed Coast Support Services
📍 Tweed Heads