Job Description

mySleep is a growing independent sleep healthcare provider, delivering diagnostic sleep testing and CPAP therapy.

n

We are looking for a Mobile DVA Representative to join our team in a full-time role supporting Australian veterans in their own homes.

n

This is a highly autonomous, patient-focused position where you will take ownership of an assigned patient portfolio and manage the complete patient journey and make a difference in Veterans lives.

n

About the Role

n

As a Mobile DVA Representative, you will provide personalised sleep health services across metropolitan and regional Queensland.

n

Your responsibilities will include:

n

Delivering in-home sleep testing, CPAP setup, patient education and ongoing therapy support.

n

Guiding patients through their complete treatment journey and supporting long-term adherence.

n

Interpreting sleep study results and CPAP data and providing clear, tailored recommendations.

n

Conducting mask fittings, pressure adjustments and troubleshooting therapy challenges.

n

Providing consistent, professional follow-up and maintaining a high standard of patient care.

n

Communicating confidently and compassionately with older people and veterans who may have complex health, mobility, hearing or communication needs.

n

Managing your assigned patient portfolio and taking ownership of patient follow-up and outcomes.

n

Managing your daily schedule, appointments and travel while working closely with the central administration and scheduling team.

n

Travelling regularly throughout metropolitan and regional areas, with occasional overnight stays required.

n





Maintaining accurate patient records and completing DVA administrative requirements.

n

Maintaining your vehicle, clinical equipment and stock in an organised and skilled manner.

n

Building strong, long-term relationships with veterans, carers, referring doctors and healthcare professionals.

n

Identifying clinically appropriate opportunities to improve therapy outcomes, adherence, patient retention and service delivery.

n

Contributing to agreed patient, service and business performance KPIs

n

About You

n

You will be an experienced CPAP professional who combines strong clinical knowledge with excellent communication, organisational and customer service skills.

n

Minimum 2 years' experience in CPAP.

n

Demonstrated clinical knowledge and the ability to confidently guide and support patients.

n

Experience interpreting sleep study results and CPAP data.

n

Strong customer service and communication skills.

n

Experience in sales, retail or customer service, with the ability to recognise appropriate opportunities to support patient needs.

n

Strong organisational and time management skills.

n

Ability to work autonomously while maintaining effective communication with a central administration and scheduling team.

n





Ability to manage a patient portfolio and take ownership of patient follow-up and outcomes.

n

High level of computer literacy and ability to troubleshoot common technology issues.

n

Strong attention to detail, initiative and a commitment to professional development.

n

Comfortable undertaking regular metropolitan and regional travel, including significant time driving between appointments and occasional overnight stays.

n

Comfortable working within patients' homes and adapting professionally to different home environments.

n

Physically capable of carrying CPAP equipment, sleep-study equipment and stock into patients' homes, including using stairs where required.

n

A patient, compassionate and confident communication style, particularly when working with older people and veterans.

n

Highly regarded:

n

Tertiary qualifications in a health or science-related field.

n

Experience in diagnostic sleep testing.

n

What We Offer

n

Competitive salary + superannuation.

n

Company vehicle.

n

Fuel, travel and expenses card.

n

Mobile phone and laptop.

n

Ongoing training and professional development.

n

Support from an experienced central administration and scheduling team.

n

Career opportunities within a growing independent sleep healthcare organisation.

n

A professional, supportive and patient-focused team environment.

n

Why Join mySleep?

n

If you are an experienced CPAP professional who enjoys working independently, is comfortable travelling and is passionate about delivering exceptional patient care, we'd love to hear from you.

#J-18808-Ljbffr

📌 Mobile DVA Rep - CPAP & Sleep Healthcare (Queensland)
🏢 mySleep
📍 Queensland