Job Description

All open positions

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Open Position

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Climbing Gym Manager

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564 Tathra Road, Kalaru NSW 2550 Full Time

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The Climbing Hub

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Gravity House is Bega Valley's first indoor climbing gym. We're opening in November 2026. We've been building this with the valley for over a year, with 650+ people following along.

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The Location

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Kalaru in Bega Valley, NSW. 5 minutes from Tathra beach. Valuable surf. Some of the best MTB trails in the state on your doorstep.

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The kind of place people choose to live on purpose.

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The Role

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You'll be the face of the gym. Reporting directly to the founders, you'll own the daily operation and set the tone for everything that happens inside.

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You'll manage operations, culture, safety, and quality. All at once.

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This is a hands-on leadership role in a new business where you will need to be highly organised, self-driven, and constantly looking for ways to improve services, processes, and the overall customer experience.

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We are also building a team around this role over time. This will likely include roles such as community manager, ground staff, and other support crew as the gym grows. As such, we're looking for a Gym Manager who can help shape and scale the team from the ground up.

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What You'll Own

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- Daily operations: opening, closing, safety checks, cleaning schedules, equipment
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- Customer experience: from a first-time visitor's visit to long-term member relationships
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- Team: rostering, training, and building a culture people want to be part of
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- Safety and compliance:



bouldering protocols, incident response, first aid
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- Quality: the walls, the space, the atmosphere
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You will be properly onboarded and supported by the founders. While this is a high-ownership role, you will not be on your own. There will always be guidance available when needed, especially in the early stages as we build the systems and rhythm together.

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Who We Are Looking For

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You're a people person. You remember names. You notice who is new and make them feel welcome. You check in on the quiet climber who came alone last week. You guide first-timers through their first climbs, encourage nervous beginners, and help experienced climbers feel at home. You create an environment where people feel safe, seen, and supported.

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A hospitality background is a real plus. You know what good service actually looks like, and you care about it.

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You're passionate about community and health. Climbing experience is a bonus. You need to believe in what we're building: a space where the valley comes to move and belong.

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You're comfortable with a small team and a new business. You'd rather build the culture than inherit one.

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You're Probably Right For This If

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- People genuinely come first for you
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- You've managed a team before, even a small one
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- You've worked in hospitality, fitness, leisure, or customer-facing retail
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- You think about culture deliberately, not as an afterthought
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- The phrase "opening day" gives you energy
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#J-18808-Ljbffr

📌 CLIMBING GYM MANAGER (Kalaru)
🏢 Gravity House
📍 Kalaru