Job Description

We are seeking a friendly, organised and proactive Casual Junior Receptionist to join our busy physiotherapy clinic in North Lakes. This role is the first point of contact for our patients and plays a key part in ensuring the smooth day-to-day running of the clinic.

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If you enjoy working in a healthcare environment, providing exceptional customer service, and being part of a supportive team, we would love to hear from you.

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Key Responsibilities

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- Welcoming patients and creating a warm, professional first impression
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- Managing incoming calls, emails and appointment bookings
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- Coordinating physiotherapist, Exercise Physiology, Exercise Science and Remedial Massage schedules and managing cancellations/rescheduling
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- Processing payments, Medicare/EFTPOS/HICAPS/WorkCover/DVA transactions
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- Maintaining accurate patient records and confidentiality
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- General administrative duties including scanning, filing and data entry
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- Supporting the clinical team with day-to-day operations
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- Maintaining a clean, organised and professional reception area
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About You

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- Previous allied health/medical reception experience ideal but not required.
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- Excellent communication and interpersonal skills
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- Strong organisational skills and attention to detail
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- Microsoft Office Suite experience essential and Zanda experience highly regarded!
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- Ability to multitask in a fast-paced environment
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- Professional presentation and positive attitude
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- Reliable and punctual
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What We Offer

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- Casual Hours - current shifts are 11 am to 7:30 pm Mon, Tues & Thursday - ideal for uni students. Flexibility with semester changes between staff
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- Supportive and friendly team environment
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- Prospect to work in a growing allied health clinic
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- On-the-job training provided
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📌 Junior Receptionist - Allied Health (Queensland)
🏢 Scope
📍 Queensland