Job Description

Roadking Chassis Pty Ltd – Campbellfield VIC

n

Answer incoming phone calls and respond to customer enquiries professionally.

n

Manage service bookings and schedule appointments efficiently.

n

Process customer payments securely over the phone and In person.

n

Manage online orders from receipt through to dispatch.

n

Respond promptly to customer enquiries received via the website, email, and online platforms.

n

Provide exceptional customer service by assisting customers with product information, order updates, and general enquiries.

n

Pick, pack, and dispatch online orders accurately and efficiently.

n

Prepare shipping labels and coordinate courier collections.

n

Perform general administration duties, including data entry, filing, and document preparation.

n

Maintain accurate customer records and administrative documentation.

n

Assist with stock ordering and inventory management.

n

Organise trailer pickups and travel permit for interstate customers, Register Trailers (full training provided).

n

Support the team with general office administration and other duties as required.

#J-18808-Ljbffr

📌 Administration /Customer service Officer (Williamstown)
🏢 Roadking Chassis
📍 Williamstown