Job Description

National Manager - Spare Parts and Distribution

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National Manager - Spare Parts and Distribution(Part Sales)

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Lead a Business. Build a Team. Drive Growth.

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Location: Burwood, Victoria
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At Headland Technology, we don't just supply machinery. We help manufacturers across Australia and New Zealand improve productivity, capability, and long‐term performance.

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We're looking for an exceptional leader to take ownership of our Spare Parts business and help shape the next stage of its growth. This is not a role for someone who simply manages the status quo. We want someone who thrives on accountability, builds robust relationships, drives commercial outcomes, and genuinely enjoys leading people. Someone with a sales background/ mindset with strong experience in part sales, would do well in this role.

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The Opportunity

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This is a rare opportunity to lead a significant and growing business unit with responsibility for:

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Full P&L; ownership of a large revenue business unit

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A team of experienced parts professionals

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Strategic internal and external relationships

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Critical customer outcomes across Australia and New Zealand

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Define the future direction of our parts, tooling and consumables offering

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You'll be responsible for ensuring our customers get the right part, at the right time, with the right level of support—while also driving profitability, efficiency, market growth and continuous improvement across the business.

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What You'll Be Doing

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Lead the Business - You'll take full ownership of the commercial performance of the Spare Parts division, including parts and consumable products.

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Lead the Team - You'll develop and inspire a team that is known for its responsiveness, expertise and customer focus. Creating an setting where people genuinely enjoy coming to work.

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Deliver Outstanding Customer Experience – You're someone who loves working with customers, building trusted relationships, handling complex situations professionally, ensuring consistent and exceptional support throughout every interaction.

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Improve and Innovate - You'll identify where and how we can do things better and, importantly, make it happen.

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Partner With OEMs and Suppliers - You'll build strong relationships with global OEMs and local suppliers, delivering win‐win commercial outcomes.

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Who We're Looking For

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Let's be honest.

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We're not looking for a manager.

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We're looking for a leader.

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Someone who naturally takes ownership. Someone who sees a problem and fixes it. Someone who can walk from a strategic planning session into an operational discussion and be equally effective in both.

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You'll likely bring experience from machinery, industrial equipment, manufacturing, technical services, engineering, supply chain or a related industry.

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Most importantly, you'll be the type of person who:

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- Leads from the front
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- Understands both customers and numbers
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- Uses data, not guesswork
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- Hold yourself and others accountable
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- Enjoys building strong teams
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- Isn't afraid to challenge the way things have always been done
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- Follows through on commitments
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- Gets energy from achieving results rather than talking about them
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What Success Looks Like

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Within your first 12 months, you will have:

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Strengthened relationships with key customers and OEM partners

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Improved inventory performance and availability

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Increased revenue and profitability

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Enhanced customer experience metrics

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Delivered strategic improvement initiatives

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Developed a high‐performing and engaged team

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Created a more scalable and efficient operation for future growth

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About You

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Ideally, you'll have:

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Sales experience in specifically part sales

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Leadership experience within spare parts, supply chain, operations or a related business

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Experience managing commercial outcomes and P&L; performance

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Strong inventory and supplier management experience

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Customer‐facing leadership experience

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Experience with ERP systems (NetSuite experience is a bonus)

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A track record of delivering business improvement initiatives and driving change

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Relevant qualifications in Business, Supply Chain, Engineering or a related discipline (or equivalent experience)

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Why Headland?

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At Headland Technology, we are committed to providing our employees with a supportive, inclusive, and rewarding work environment where everyone is treated with respect and has the opportunity to thrive.

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We value diversity of backgrounds, experiences, and perspectives, and believe that an inclusive workplace drives innovation, collaboration, and better outcomes for our people and our customers. In addition to a competitive salary, you will enjoy a range of benefits, including:

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- Reward programs for high achievers
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- Opportunities for professional development and career advancement
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- Team social events and a vibrant company culture
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- Wellbeing seminars and events
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About us

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Headland Technology Pty Ltd is a leading provider of innovative technology solutions, helping businesses to streamline their operations and drive digital transformation. With a strong focus on customer service and a talented team of professionals, we are committed to delivering exceptional results for our clients.

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📌 National Manager - Spare Parts and Distribution (Victoria)
🏢 Headland Technology
📍 Victoria