ARA Group in Melbourne and Sydney is seeking an experienced IT Service Desk Analyst to join our teams. You will provide level 1–2 technical support for employees, troubleshooting issues and ensuring incidents meet SLAs.
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You will configure devices, onboard/offboard users, manage mailbox administration, and support MS Teams and Zoom rooms while upholding IT security policies across the user base. This full-time role requires solid customer service, 3+ years in IT service desk, and a willingness
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📌 IT Service Desk Specialist-Travel Ready (Victoria)
🏢 ARA Group
📍 Victoria
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