Job Description

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- LocationWestfield Plenty Valley Shop R2 415 Mcdonalds Road,Mill Park, VIC, 3082,Australia
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- Base Pay$36.09 - $43.31 / Hour
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- Manage OthersYes
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Description

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Calling all Hospo rockstars! If you thrive in a rapid-paced, high-energy environment, have a passion for food, and excel at keeping things running smoothly, we want YOU to be our next Supervisor at The Pancake Parlour!

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This is your chance to step into a role where you can make a real impact, inspire a fantastic team, and be at the heart of a buzzing restaurant - all while delivering top-notch service and great food to our amazing guests.

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What You'll Be Doing:

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- Leading the Charge: You'll be the go-to person on the floor, overseeing the team to ensure every shift runs like clockwork. From managing front-of-house operations to supporting the kitchen crew, you'll keep everything moving seamlessly.
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- Delivering Exceptional Service: You'll set the tone for an amazing guest experience by leading by example, ensuring every guest is greeted with a smile and served with care.
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- Team Development: You'll be coaching, training, and motivating the team, helping everyone reach their full potential while creating a fun, supportive work environment.
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- Managing Shifts: You'll be responsible for running the shift smoothly, handling any challenges that pop up, and making sure everyone stays on track and on time.
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- Problem-Solving on the Fly: Whether it's a sudden rush of customers or an unexpected issue, you'll keep your cool and handle it with efficiency and grace.
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What We're Looking For:

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- Leadership Skills: You've got a natural ability to lead, whether you're managing a team,



training new staff, or stepping in to help where needed.
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- Experience: You've worked in hospitality before and have a solid understanding of what it takes to keep things running smoothly, ideally in a supervisor or leadership role.
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- Positive Attitude: You're energetic, enthusiastic, and bring a can-do attitude to every shift. You know how to keep your team motivated, even during the busiest times.
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- Problem-Solving Mindset: You're quick on your feet, able to handle challenges calmly and efficiently without skipping a beat.
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- Passion for Great Food & Service: You take pride in delivering top-notch food and service, and you're excited to be part of a brand known for its delicious menu and welcoming atmosphere.
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What's In It For You:

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- Competitive Pay: We offer great hourly rates, with penalty rates for weekend shifts.
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- Training & Growth: You'll get hands-on training and have plenty of opportunities to grow within the company.
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- Flexible Hours: Whether you want part-time or full-time, we've got shifts that fit your lifestyle.
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- Free Meals: Enjoy complimentary meals from our mouth-watering staff menu during your shifts.
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- A Fun, Dynamic Team: Work with a group of passionate people who are just as excited as you to create a great experience for every guest.
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Physical Requirements - Supervisor

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Standing or walking

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90-100%

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Talking or listening

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90-100%

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Pushing or pulling

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0-10%

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Rarely

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0-10%

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Rarely

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Lifting or carrying >10kg, reaching

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90-100%

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0-10%

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Rarely

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Gripping, pinching

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50-70%

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Often

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You will be exposed to the following environmental conditions:

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📌 Shift Supervisor (Whittlesea)
🏢 The Pancake Parlour
📍 Whittlesea