AAT Group is a well established and growing insurance building and repairs companyseeking an experienced and organised Bookings Coordinator / Schedulerto join our professional office team in Ballarat.
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This is a full-time, office-based administration and scheduling roleworking closely with Estimators, insured clients and specialist trades. If you have strong appointment scheduling, diary management and customer service experience, this is an excellent long-term opportunity.
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- Appointment scheduling and diary managementfor Estimators
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- Coordinating bookings with insured clients
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- Organising and scheduling specialist trades for inspections and reporting
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- Managing changes, rescheduling and urgent appointments
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- Providing high-level customer service via phone and email
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- Maintaining accurate booking systems and administrative records
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- Supporting the broader operations and administration team
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This is a fast-paced office administration and coordination rolerequiring strong organisation and attention to detail.
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- Previous experience as a Bookings Coordinator, Scheduler, Office Administrator or Administrative Assistant
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- Strong customer service and communication skills
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- Experience with diary management and appointment scheduling
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- Ability to work in a structured, high-volume environment
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- Strong organisational and time management skills
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- Experience within insurance building, construction, repairs or trades (highly regarded but not essential)
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What We Offer
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- Stable, full-time position (Monday to Friday, 9am – 5pm)
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- Professional, team-based office setting
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- Growing insurance building company with long-term career opportunities
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- Supportive leadership and structured processes
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- Convenient Ballarat office location
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- Insurance Building experience preferred but not mandatory
#J-18808-Ljbffr
📌 Administration & Bookings Coordinator - Insurance Building & Repairs (City of Ballarat)
🏢 AAT Building Group
📍 City of Ballarat
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