Operations Manager / Customer related - Glass and aluminium industry
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GHA Solutions is a well established family owned fencing, balustrade, shower screen, commercial and building materials distributor (toughened glass, aluminium and stainless steel) supplying thetrade only.
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Key responsibilities:
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We are looking for a dedicated and detail-oriented Operations Manager who is customer relations focussed, takes pride in quality, teamwork and demonstrates operational excellence, to join our team in Smithfield.
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In this role, you will manage stock, ensure accurate order processing, and contribute to the smooth operation of our warehouse.
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Key tasks include:
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Daily communication with the director
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Daily contact with major clients
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Inventory – hardware ordering
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Receive, check, and store incoming stock and materials.
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Maintain inventory records and conduct regular stocktakes.
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Assist walk in customers
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Organising daily truck runs for smooth deliveries and customer service
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Picking and packing
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Packing and organising courier orders
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Ensure the warehouse is clean, organized, and complies with safety standards.
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Collaborate with other team members to meet operational goals.
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Assist with the preparation of shipments and deliveries.
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Stocktaking and managing the inventory
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Ordering of glass with directors approval
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Trouble shooting issues with orders/customers
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In order to be successful in the role, you will need:
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Industry expertise: Extensive experience in construction or manufacturing
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Leadership strength: Proven ability to mentor, develop, and empower teams to achieve success while remaining actively involved in day-to-day operations.
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Excellent communicator: Robust interpersonal, negotiation, and organisational skills with sharp attention to detail.
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Tech savvy: Confident using an inventory based system, and quoting systems
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Customer focus: A passion for delivering quality outcomes and maintaining strong customer relationships.
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Safety mindset: Solid understanding of Health & Safety standards and a commitment to creating a safe workplace.
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Character: Be presentable and have a polite/can do attitude as you will be in face to face contact with clients. Be reliable, hard-working and team oriented. Be able to work unsupervised
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Other Points
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A permanent full time role is available for immediate start.. A friendly work environment!
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Salary to be set commensurate with experience.
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Experience in the glass industry will be highly regarded.
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Business hours are Monday to Friday, 6:30 am til 4 pm.
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📌 Operations Manager / Customer related - Glass and aluminium industry (New South Wales)
🏢 Gha
📍 New South Wales
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