Job Description

Entry-Level IT Technician – APCO Service Stations

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Full-time | Based in Geelong, Victoria

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About APCO

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Founded in the 1970s, APCO is a proudly Australian, family-owned petrol and convenience retailer. Known for 'Real Australian Value,' we prioritise innovation, customer service, and community. With over 30 stores and growing, we're on a digital transformation journey — and we'd love for you to be part of it.

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About the Role

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We're looking for an enthusiastic, reliable person with a genuine interest in IT to join our Tech Team. This is a great prospect for someone at the start of their career who's keen to learn and grow in a hands‐on support role.

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You'll be working alongside a supportive team, helping resolve day‐to‐day technical issues for our stores and head office, assisting with IT operations, and gradually building your skills across systems, security, and project work.

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Key Responsibilities

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- Log and help resolve IT-related issues (we'll teach you how!).
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- Assist with basic troubleshooting of hardware and software problems (with a focus on retail).
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- Help set up new equipment (POS, EFTPOS terminals, Self-serve registers, computers, phones, tablets, etc.).
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- Contribute to projects and system upgrades — learn by doing.
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- Support the broader team with admin tasks and system checks.
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- Bring your curiosity and questions — we encourage learning every day.
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About You

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Must-Haves:

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- A positive, can-do attitude.
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- Reliable and eager to learn.
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- Good communication skills and willingness to work as part of a team.
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- Outstanding computer skills and confidence using Windows.
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- You're curious and love solving problems, even small ones.
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- Ready to jump into a fast-moving, hands‐on role.
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- Basic understanding of networking fundamentals and hardware.
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Nice to Have (but not essential):

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- Completed or studying a course in IT, Computer Science, or similar.
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- You've built your own PC, helped friends with IT, and/or you tinker with tech in your spare time.
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Other Info

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- Some after-hours or weekend work may be required at short notice.
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- Occasional travel to our sites will be required – pool vehicles available.
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- As we are supporting a 24/7 business, willingness to participate within a rotating after hours support roster is essential.
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- We'll support your learning and development every step of the way.
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Why Join Us?

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- Stable, essential service industry.
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- Great team environment and on-the-job training.
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- Opportunity to grow your skills and build your IT career.
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- We believe attitude matters more than ticking every box.
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📌 Entry-Level IT Technician - APCO Service Stations (North Geelong)
🏢 APCO Service Stations
📍 North Geelong