The Alto Group is a family-owned and operated organization with over 600 employees, which has been serving the motoring needs of the local community for over 60 Years. We currently looking for an experienced Warranty & Vehicle Repair Specialist with exceptional skills to work at our multi franchised dealership in Pennant Hills, representing our European & Japanese Brands. Reporting to the
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General Manager you will be in charge of ensuring all warranty claims relating to the service and repair of vehicles are processed with a high degree of efficiency and accuracy. In this role you will be responsible for:
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- Compiling and completing warranty claims ensuring adherence to guidelines set by the manufacturer and the Alto Group within required timelines
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- Keeping valid, current and legible records of all claims submitted
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- Maintaining warranty storage of return parts and return all parts requested
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- Utilize technical mechanical knowledge & experience to advise and manage motor vehicle warranty and service activities for the Alto Group
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- Prepare warranty claims, journals & reconciliation summaries in accordance with strict individual manufacturer supplier requirements
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To be successful in this role you will need to have the following:
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- Previous experience within a Warranty Specialist role
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- At least five (5) years of relevant motor industry experience
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- Experience with European brands
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- Technical motor vehicle repair and parts knowledge would be well regarded
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- Excellent attention to detail
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- Operate with a high level of Integrity
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- Work in a team setting with a "Can
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- Do" attitude
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In return we will offer:
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- Salary: $70,000 to $80,000 per year
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- On the job support from experienced warranty team and management across our group.
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- A positive and supportive environment with opportunities for career progression
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The position is full time working Monday to Friday. We're looking for enthusiastic and motivated people to join our team.