Job Description

As the Workshop Controller, you will play a key role in supporting the Workshop Manager to deliver high standards of workmanship, customer service, and operational efficiency. You'll oversee day-to-day workshop activities, ensuring technicians, apprentices, and trade assistants are well-supported, productive, and working safely.

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Your leadership will help minimise vehicle downtime, maintain Ventura's strong reputation, and ensure our customers remain at the heart of everything we do.

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Key Responsibilities of the Role

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Workshop Operations & Efficiency

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- Supervise and coordinate workshop staff to ensure efficient use of labour.
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- Prepare estimates and quotes for internal and external customers.
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- Ensure all work meets quality standards, timeframes, and customer expectations.
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- Review and sign off repair orders, job codes, and workshop documentation.
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- Monitor overtime and assist in developing procedures to improve workshop efficiency.
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- Ensure parts are ordered, stocked, and recorded accurately.
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Quality & Safety

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- Oversee vehicle inspections and communicate findings to the Workshop Manager or Operations department.
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- Ensure workshop equipment is safe and fit for purpose.
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- Identify hazards, record incidents/near misses, and promote a strong safety culture.
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- Ensure PPE is worn and safety procedures are followed at all times.
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Leadership & People Development

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- Plan and balance workloads across the workshop team.
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- Allocate jobs based on skill levels and operational needs.
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- Support training, upskilling, coaching, and mentoring of technicians, apprentices,



and trade assistants.
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- Step into the Acting Operations Manager role when required.
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What Ventura is Looking for:

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Technical & System Skills

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- Competent in Microsoft Excel at an intermediate level
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- Quick to learn and adapt to new software systems
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- Robust mechanical understanding and practical aptitude
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- Ability to prepare accurate and timely quotes
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Leadership & Operational Skills

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- Confident in supervising and supporting workshop staff
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- Able to balance responsibilities between the workshop floor and administrative tasks
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- Skilled at prioritising workload to meet daily operational demands
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- Effective problem-solver with sound decision making abilities
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Personal Attributes

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- Strong multitasking capability in a fast-paced environment
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Why Join Ventura?

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At Ventura, our people live our values every day:

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- Customer – We put customers at the heart of everything we do.
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- Ownership – We take responsibility and act in Ventura's best interests.
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- Teamwork – We support each other and work as one.
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- Future Focus – We continuously improve and evolve.
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What are the Benefits?

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- Competitive wages + overtime opportunities
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- Stable, long-term employment with a respected operator
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- Access to expert physiotherapy guidance
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- Supportive workshop culture with ongoing training
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- Work that genuinely contributes to the community
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You'll be part of a supportive, inclusive team that celebrates success, values genuine communication, and encourages continuous improvement.

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📌 Bodyshop Supervisor (Victoria)
🏢 Ventura Bus Lines
📍 Victoria