Job Description

As a Senior Technical Application Support Specialist reporting to the Sr. Director – Project Management of Nasdaq Trade Surveillance team, you'll play a critical role in supporting the delivery and reliability of Nasdaq's trade surveillance and market data technology for clients across global markets.

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You'll thrive in this position if you're a self-starter who enjoys solving complex technical problems, communicating across teams, and taking full ownership of issues from diagnosis through to resolution — all in a fast-paced, high-impact environment.

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What You'll Do

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- Monitor systems for software errors, failures, and capacity issues; troubleshoot and escalate as needed to ensure continuous operational performance.
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- Resolve market data and private data connectivity issues of increasing complexity, working closely with clients, exchanges, and market centers.
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- Manage exchange feed integrations and lead projects to implement or upgrade trading systems, including handling client change requests.
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- Partner with business analysts and internal teams to develop and deliver productive, scalable solutions for reported issues.
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- Engage directly with internal stakeholders and external clients on a day-to-day basis, ensuring clear, timely communication across technical and non-technical audiences.
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What You'll Bring

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- At least 8 years of commercial experience in the trading technology industry, including 4+ years supporting financial trading data (pre-trade, post-trade) or trading protocols such as FIX, OMnet, ITCH, or OUCH.
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- Functional knowledge of brokerage or securities finance operations.
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- Incident management experience,



including ticket workflows and critical issue processes.
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- Excellent communication and stakeholder management skills, with the ability to translate technical information for non-technical audiences.
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- Background in application component implementation and deployment.
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- Experience working within globally distributed, multi-functional teams.
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Nice to Have

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- Experience with fixed income or OTC market structures.
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This position will be located in Sydney, Australia, and offers the opportunity for a hybrid work environment at least 2 days a week in-office, subject to change.

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This is a permanent, full-time role so candidates should have full working rights in Australia. To be eligible to apply, you must have Australian citizenship or permanent residency status.

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Benefits & Rewards

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We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).

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We utilize a structured job architecture and career framework to ensure growth opportunities are clear, fair, and accessible to all employees.

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For more information, visit Nasdaq Benefits & Rewards Career Page.

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Come as You Are

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Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

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We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

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We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

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📌 Senior Technical Project Manager (New South Wales)
🏢 Nasdaq
📍 New South Wales