Job Description

Patient Care Coordinator & Executive Assistant (Podiatry)

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Permanent Part-Time 3 days per week (with opportunity to increase hours) $35 per hour

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About Us

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We are a specialist podiatry practice focused on helping people with complex foot and lower limb conditions. Our patients often require advanced treatment including custom foot orthotics, custom footwear, AFOs, SMOs and medical-grade footwear.

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Many of our patients are funded through the NDIS, DVA, WorkCover, insurance and other third-party funding bodies. We pride ourselves on delivering exceptional patient care and high-quality clinical outcomes.

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As our practice continues to grow, we are looking for an organised, proactive and dependable Patient Care Coordinator & Executive Assistant to become an integral part of the business.

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About the Role

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This is much more than a reception role.

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You'll become the right-hand person to the principal podiatrist, helping ensure the practice runs smoothly while allowing the clinician to focus on patient care.

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You'll coordinate patient administration, manage reports and billing, follow up suppliers and orders, organise travel, keep projects moving, and make sure important tasks don't fall through the cracks.

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Initially this position is 3 days per week, with the expectation that hours will increase as the practice continues to grow.

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Key Responsibilities

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- Deliver a professional and welcoming experience for every patient
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- Manage appointment bookings and clinician schedules
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- Coordinate NDIS and third-party funded patient administration
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- Prepare, track and follow up clinical reports
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- Manage invoicing and billing
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- Follow up outstanding payments and funding approvals
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- Coordinate the ordering and tracking of:n n
- AFOs and SMOs
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- Liaise with suppliers, laboratories and manufacturers
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- Track outstanding orders through to delivery
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- Book flights, accommodation and travel for interstate clinics in Brisbane, Sydney and Canberra
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- Manage calendars, reminders and key deadlines
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- Follow up outstanding tasks and ensure important items are completed
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- Support the ongoing improvement of practice systems and workflows
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- General administration and executive support
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About You

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You are someone who genuinely enjoys organising people and making busy professionals more efficient.

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You are proactive rather than reactive and don't wait to be told every next step. You love creating systems, staying organised and following things through until they are completed.

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Ideally you'll have:

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- Experience in medical administration, executive assistance or practice coordination
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- Outstanding organisational and time management skills
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- Excellent written and verbal communication
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- High attention to detail
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- Confidence using multiple software platforms
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- The ability to manage competing priorities in a quick-paced environment
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- A professional, caring and patient-focused approach
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- Initiative, resourcefulness and strong problem-solving skills
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Experience in allied health, medical practices or working with NDIS and third-party funding is highly regarded but not essential.

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What We Offer

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- Permanent part-time role
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- $35 per hour
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- Opportunity to increase hours as the practice grows
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- A wide-ranging and rewarding role where no two days are the same
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- A supportive and collaborative team environment
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- The opportunity to become a trusted and valued member of a growing specialist healthcare practice
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- A genuine career pathway into a senior administration or practice management role
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If you're someone who enjoys supporting others, takes pride in delivering outstanding patient experiences and loves keeping busy professionals organised, we'd love to hear from you.

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📌 Patient Care Coordinator & Executive Assistant (Podiatry) (Noosa Heads)
🏢 Footpoint Podiatry
📍 Noosa Heads