Job Description

Our client delivers one of Australia's largest maintenance and asset management programs for a major metropolitan water utility through a long-term joint venture alliance based in Sydney.

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Supporting critical water, wastewater and network infrastructure, they provide Mechanical & Electrical, Instrumentation, Major Periodic Maintenance and Facility Management services across a complex asset portfolio.

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An opportunity now exists for an experienced Service Delivery Manager to join the executive leadership team.

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Position

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Reporting to the Program Director, this leadership role is responsible for the strategic direction, operational performance and P&L; management of a large-scale maintenance and facilities management business.

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Leading multidisciplinary teams across Mechanical & Electrical, Instrumentation, Major Periodic Maintenance and Facility Management, you will drive safety, operational excellence and continuous improvement while delivering exceptional customer outcomes.

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Key Responsibilities

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- Provide strategic leadership across a large-scale maintenance and asset management program.
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- Lead multidisciplinary maintenance, M&E;, instrumentation and facilities management teams.
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- Drive operational performance, commercial outcomes and full P&L; accountability.
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- Develop maintenance strategies that improve asset reliability and operational efficiency.
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- Lead planning,



scheduling and workforce performance across a geographically dispersed team.
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- Build strong relationships with clients, alliance partners and key stakeholders.
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- Deliver contractual KPIs, financial targets and continuous improvement initiatives.
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- Coach and develop high-performing operational leaders.
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About You

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- Proven leadership experience managing large maintenance or service delivery operations within the water, utilities, infrastructure, transport, energy or mining sectors.
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- Strong commercial acumen with responsibility for P&L;, budgets and operational performance.
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- Experience leading large maintenance contracts, asset management or facilities management programs.
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- Outstanding leadership, stakeholder management and communication skills.
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- Passion for safety, operational excellence and developing high-performing teams.
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- Tertiary qualifications in Engineering, Business or a related discipline are desirable.
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What's On Offer

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- Executive leadership role within one of Australia's largest infrastructure maintenance programs.
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- Full responsibility for strategy, operational performance and P&L; management.
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- Long-term chance within a high-profile joint venture alliance based in Sydney.
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- Attractive executive salary package and genuine career progression.
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📌 Service Delivery Manager (Water Infrastructure) (New South Wales)
🏢 W3 Associates
📍 New South Wales