Job Description

Rydges Resort Hunter Valley- Food and Beverage Bar Attendant

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Job Title: Food and Beverage - Bar Attendant

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Reports to: Venue Manager/F&B; Duty Manager /F&B; Supervisors /F&B; Team Leaders
n Direct Reports: N/A

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Function
n The Bar Attendant is responsible for providing exceptional customer service while preparing and serving beverages, assisting guests, and maintaining a clean, safe, and welcoming environment at Lovedale Brewbar. This role contributes to creating memorable guest experiences by delivering efficient service, demonstrating product knowledge, and upholding the venue's standards of quality and hospitality.

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Our Vision is being leaders in creating experiences and properties that escape the ordinary.
n Our Purpose is to make the day better for ourselves, each other, our group, our customers and communities. We do this by living our values of empowerment, possibilities and community.
n We achieve our Vision and Purpose by delivering on our goals and values.

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Our Values

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- Empowerment: We make it happen
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- Possibilities: We evolve and innovate
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- Community: We make the connection
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Located in the heart of Australia's premier wine region, situated across an enormous slice of pristine countryside. The award winning Rydges Resort Hunter Valley is a vibrant 419-room resort consisting of a mix of hotel rooms and outside villas. The resort is a sprawling playground in the heart of wine country; where's there's something special for everyone. We pride ourselves on providing exceptional resort accommodation and creating unforgettable experiences for our valued guests. Whether they are here for a relaxing leisure holiday, attending large meetings and conferences, or celebrating a spectacular wedding, we are committed to delivering excellence at every turn.

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Our Lovedale Brewbar Venue is the quintessential Hunter Valley gathering place, where artisan coffee, local flavours and warm country hospitality come together in a relaxed and welcoming setting. Beer is poured straight from the Sydney Brewery vats to the taps.

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2025 & 2026 Hunter Valley Legends Awards
n Hunter Valley Accommodation Operator of the Year

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About the role:

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- Welcome and engage guests in a friendly and professional manner.
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- Deliver exceptional customer service and create positive guest experiences.
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- Take food and beverage orders accurately and efficiently.
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- Resolve guest enquiries and complaints promptly, escalating where required.
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- Promote venue offerings, special events, products, and promotions.
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Beverage Preparation & Service

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- Prepare and serve alcoholic and non-alcoholic beverages in accordance with venue standards.
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- Operate beer taps, coffee machines, and other bar equipment safely and efficiently.
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- Ensure responsible service of alcohol (RSA) requirements are adhered to at all times.
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- Monitor customer behaviour and refuse service when legally required.
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Point of Sale & Cash Handling

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- Process customer transactions accurately using the point-of-sale (POS) system.
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- Handle cash, EFTPOS and other payment methods in accordance with company procedures.
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- Maintain accurate records and reconcile tills as required.
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Venue Presentation & Operations

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- Maintain cleanliness and organisation of the bar, dining areas, and service stations.
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- Restock beverages, glassware, garnishes and other supplies as needed.
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- Assist with opening and closing duties.
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- Ensure all equipment is cleaned and maintained according to operational standards.
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Compliance & Safety

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- Comply with all food safety, workplace health and safety, and liquor licensing requirements.
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- Follow company policies, procedures, and service standards.
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- Report hazards, incidents, and maintenance issues promptly.
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- Participate in required training and team meetings.
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Teamwork

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- Work collaboratively with kitchen, bar, and front-of-house team members.
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- Support colleagues during busy service periods.
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- Contribute positively to a professional and inclusive team culture.
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- Have a full knowledge of and practice of all of the hotel's established workplace health and safety guidelines (WH&S;).
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- Adhere to all established cashiering policies and procedures.
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- Ensure the protection and maintenance of all operating equipment.
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- Complete all assigned opening and closing duties.
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- Give assistance to other departments or outlets when required.
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- Attend all scheduled meetings.
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- Perform any other duties as directed by supervisor / manager.
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Skills and Experience:

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- Previous experience in a brewery, pub, bar, restaurant, or cellar door workplace.
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- Current Responsible Service of Alcohol (RSA) certification.
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- Coffee-making/barista experience.
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- Excellent communication and interpersonal skills.
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- Ability to work in a fast-paced environment.
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- Strong attention to detail and presentation.
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- Flexibility to work weekends, evenings, public holidays, and peak periods.
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- Reliable, punctual and professional attitude.
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- Ability to stand for extended periods.
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- Ability to lift and carry stock, kegs, cartons, and supplies within safe manual handling guidelines.
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- Ability to work in a busy hospitality environment.
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- Compliance with RSA, food safety, and WHS requirements.
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- Efficient service during peak trading periods.
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- Maintaining cleanliness and presentation standards.
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- Positive contribution to team culture and venue performance.
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Benefits & perks:

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- Renowned for our refreshingly local, down-to-earth experiences.
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- Incredible team member discounts from your first day on-the-job.
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- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
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- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
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- Awesome winter and summer savings and discounts at Thredbo.
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- Rapid career growth opportunities through our EVT network.
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- Local community involvement, volunteering and charitable giving.
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- Australia and NZ's largest and most diverse experiences company.
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Join Rydges Resort Hunter Valley and become an EVT experience creator, prospect taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

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📌 Rydges Resort Hunter Valley- Food and Beverage Bar Attendant (Lovedale)
🏢 EVT
📍 Lovedale