Job Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, Truckline supports all makes and models of North American, European and Japanese trucks.

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With a national network of branches and a reputation built on expertise, service and reliability, Truckline is a trusted partner to transport operators, workshops and fleet customers across Australia.

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At Truckline, we're proud of our people and the role they play in keeping Australia's commercial vehicles moving.

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Job Description

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We are seeking an enthusiastic and customer-focused Parts Interpreter to join our team in Ormeau, QLD.

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This is an exciting opportunity for someone who enjoys solving problems, building strong customer relationships and delivering exceptional service. Working alongside a supportive and experienced team, you'll help customers identify and source the right parts to keep their vehicles on the road.

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Key Responsibilities

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- Interpret and identify heavy vehicle parts requirements
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- Provide exceptional service to trade, fleet and workshop customers
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- Process customer orders accurately and efficiently
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- Prepare quotations and follow up sales opportunities
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- Maintain and develop strong customer relationships
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- Work closely with warehouse and branch teams to ensure timely order fulfilment
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- Assist with inventory enquiries and stock availability
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- Contribute to achieving branch sales and service targets
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Qualifications

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You'll be a great fit if you:

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- Enjoy building relationships with customers
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- Have strong communication and problem-solving skills
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- Take pride in delivering outstanding customer service
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- Are organised, reliable and self-motivated
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- Thrive in a busy team environment
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- Have a willingness to learn and develop your product knowledge
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What You'll Need

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- Previous Parts Interpreting experience within automotive, truck, commercial vehicle or related industries is highly regarded
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- Strong customer service and sales skills
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- Ability to multitask and prioritise effectively
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- Good computer literacy and administration skills
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- Current driver's licence
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- Mechanical aptitude or an interest in vehicles will be highly regarded
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Additional Information

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Why Join Truckline?

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- Full time permanent opportunity
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- Competitive salary and incentives
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- Ongoing training and development
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- Supportive and collaborative team environment
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- Career progression opportunities across Truckline and the wider Bapcor Group
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- Staff discounts across Bapcor brands
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- Work with a recognised leader in the heavy vehicle industry
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About Bapcor

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Bapcor is Asia-Pacific's leading provider of vehicle parts, accessories, equipment and services, with thousands of team members across Australia, New Zealand and Asia.

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Our values guide everything we do:

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- We Give a Damn
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- We Are In It Together
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- We Get It Done
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- We Do the Right Thing
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If you're looking for an opportunity where you can build relationships, grow your technical knowledge and be part of a hardworking team that keeps Australia's transport industry moving, we'd love to hear from you.

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📌 Parts Interpreter (City of Gold Coast)
🏢 Truckline
📍 City of Gold Coast