Job Description

General Practice Academy of Australia – Hawthorn VIC

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Help shape the future of medical education.

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At GP Academy, we're passionate about helping doctors not only pass their Fellowship exams, but become better General Practitioners.

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We're looking for someone who thrives on organisation, takes ownership of their work, identifies opportunities for improvement, and contributes ideas that make both our systems and our candidate experience better.

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This isn't a traditional administration role. You'll work across education, content and operations, helping coordinate the creation of high-quality learning resources while ensuring our candidates receive an outstanding experience.

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No two days are the same, and there is genuine chance to grow your role over time based on your strengths and interests.

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The Role

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Working closely with our editorial team, tutors and leadership team, you'll help ensure our educational content is accurate, consistent and delivered to a high standard.

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You'll coordinate projects, improve workflows, support candidates, and keep multiple moving parts running smoothly.

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What You'll Be Responsible For

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Coordinate educational content from creation through to publication

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Review materials for consistency, formatting, quality and presentation

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Maintain and improve the structure and usability of our Student Portal

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Support candidates via phone and email with professionalism, clarity and care

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Coordinate communication between tutors, editors and internal staff

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Identify opportunities to improve systems, workflows and the candidate experience

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Confidently use AI and other digital tools to support your work (full training provided), while applying sound judgement, critical thinking and attention to detail

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Take ownership of projects and follow tasks through to completion

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This Role Will Suit You If

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You naturally take ownership and follow things through

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You notice details others miss and care about doing things properly

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You communicate clearly and confidently

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You enjoy improving how things work, not just maintaining them

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You're organised and can comfortably manage multiple priorities

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You're curious, adaptable and enjoy learning new systems and technology

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You want to grow within a small, high-performing team where your work has genuine impact

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What We Offer

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Hawthorn East location

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Renovated office with breakout space and pool table

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Free covered parking

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Daily team lunches

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A genuinely supportive and collaborative culture

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The opportunity to shape your role as you grow with the business

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📌 Education Content Coordinator (Williamstown)
🏢 General Practice Academy of Australia
📍 Williamstown