Job Description

Our client a leading energy provider is seeking an experienced Senior Account Manager to manage a portfolio of high‐value multisite customers. This role is central to achieving retention, acquisition, and cross‐sell targets while delivering outstanding customer experience.

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What You'll Do

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- Manage a portfolio of multisite customers as their key point of contact
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- Achieve quarterly renewal and acquisition targets
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- Run a fully self‐managed sales and renewals pipeline
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- Conduct proactive outbound follow‐ups and build strong customer relationships
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- Ensure compliance, including Explicit Informed Consent (EIC)
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- Match customer needs with the right product and clearly articulate value
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- Support internal sales and CX teams when required
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- Identify process issues, blockers, and customer trends to improve outcomes
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What You Bring

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- Proven B2B sales experience in the energy market
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- Strong relationship‐building and communication skills
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- High emotional intelligence and customer empathy
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- Excellent time management and ability to work independently
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- Proficiency with MS Office
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- 5+ years in a similar role
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- Solid negotiation and stakeholder management skills
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- Experience with Orion, UCONX, MSATS or similar systems
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📌 Account Manager (Victoria)
🏢 Programmed GO
📍 Victoria