TrooCoo, a global software organisation, seeks an experienced technical customer support leader to transform and lead a high-performing function across regions. The role focuses on transformation, not day-to-day ticketing, and reports to a senior global executive.
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You will create a scalable support organisation with close collaboration with Product, Engineering, Customer Success and Consulting, ensuring exceptional service and readiness for recent releases.
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📌 Global Director of Technical Support Transformation (New South Wales)
🏢 Troocoo
📍 New South Wales
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