Job Description

Administration Assistant – Accounting and Business Services - Part Time

n

Our client is a forward-thinking accounting and financial planning firm with offices in Brisbane and the Gold Coast. Known for building long-term relationships and delivering trusted advice, they combine professional excellence with a genuine commitment to their clients and their team. With a culture built on collaboration, continuous improvement and work-life balance, this is a workplace where people are recognised, supported and given the opportunity to thrive.

n

Due to continued growth, they are seeking an experienced Client Administration Assistant to join their friendly team on a part-time basis (up to 30 hours per week). If you're an organised, proactive professional who enjoys being the backbone of a busy office and delivering exceptional client service, this could be the perfect opportunity.

n

The Role

n

To be successful in this role, you'll ideally have previous experience working within a public practice accounting firm. This will enable you to confidently navigate a busy professional environment, understand accounting workflows and provide outstanding support to both clients and the accounting team. Experience within a financial planning or other professional services environment will also be highly regarded.

n

Our client is looking for someone who is organised, proactive and enjoys working in a collaborative, technology-driven workplace. You'll be naturally curious, enjoy learning new systems and processes, and take pride in delivering an exceptional client experience. If you enjoy variety, thrive in a busy environment and want to be part of a firm that embraces innovation and continuous improvement, we'd love to hear from you.

n

Your key responsibilities include but are not limited to:

n





Being the welcoming first point of contact for clients via phone, email and in person, delivering a professional and friendly client experience.

n

Managing incoming client enquiries and resolving requests wherever possible.

n

Maintaining accurate client records and updating information within our practice management systems.

n

Liaising with the Australian Taxation Office (ATO), ASIC and other government agencies on behalf of clients.

n

Assisting clients with tax lodgement requirements and following up outstanding information.

n

Preparing, processing and lodging documentation as directed by the accounting team.

n

Preparing, issuing and following up invoices and assisting with accounts receivable processes.

n

Monitoring client correspondence, proposals and workflow to ensure deadlines are met.

n

Coordinating appointments, managing calendars and providing high-level administrative support to the team.

n

Assisting with office coordination and contributing to an efficient, organised and positive workplace.

n

Supporting the ongoing improvement of office systems, processes and client service initiatives.

n

Skills and Capabilities

n

The successful candidate will demonstrate the following skills and capabilities:

n

A high level of accuracy and attention to detail

n

Previous administration experience within a public practice accounting firm (highly regarded)

n

Outstanding verbal and written communication skills

n





Exceptional organisational skills with the ability to manage multiple priorities and meet deadlines

n

Strong computer skills, including Microsoft Office (Word, Excel and Outlook)

n

Experience using Xero, the ATO Portal, ASIC Connect and other accounting practice software

n

Experience with accounts payable and receivable processes

n

A proactive, solutions-focused approach with the ability to work independently and as part of a team

n

Confidence learning new technology and embracing improvements to systems and processes

n

A positive attitude, strong initiative and a genuine desire to contribute to a growing business

n

Why Join The Team

n

This firm prides itself on creating a professional and supportive workplace where people are valued, trusted and empowered to deliver their best work. The team enjoys a collaborative culture focused on excellence, continuous improvement and providing exceptional outcomes for our clients.

n

Our client offers:

n

n
- A welcoming, down-to-earth team culture where your contribution is genuinely valued.
n
- A modern, well-established practice with efficient systems, technology and processes designed to support you in your role.
n
- A varied and rewarding position where you'll work closely with clients and become an integral part of the team.
n
- Ongoing training, mentoring and opportunities to develop your skills and grow your career.
n
- Flexible working arrangements for the right candidate, recognising the importance of achieving a healthy work-life balance.
n
- A competitive remuneration package, commensurate with your skills and experience.
n
- The chance to be part of a progressive firm that embraces technology, innovation and continuous improvement.
n

#J-18808-Ljbffr

📌 Administration Assistant - Accounting and Business Services - Part Time (Ipswich)
🏢 i-Generation
📍 Ipswich