Job Description

Strategy & Operations Specialist (New Verticals - International Growth)

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Join DoorDash as a Strategy & Operations Specialist (New Verticals - International Growth)

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New Verticals is a lean organisation at DoorDash, building the future of local commerce by bringing new ways to delight our customers to market - beyond restaurants. We are looking for top talent to play a pivotal role in growing our International New Verticals business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth.

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Role: Strategy & Operations Specialist (New Verticals - International Growth)

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Shift times: Monday - Friday; 9am - 5pm with some overtime expected at peak periods

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Duration: 6 months with possibility of extension

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Location: Sydney (Hybrid)

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Uniform: Smart casual

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Pay rate: $44.42/hr + super

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About the Role

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As a Specialist on the ANZ International New Verticals Strategy & Operations team, you will play a key role in bringing our highest-impact customer initiatives to life across Grocery, Retail, Convenience, Alcohol, and Pharmacy.

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You'll own the end-to-end execution of promotional campaigns, partner cross-functionally to deliver seamless go-to-market launches, and help build the operational foundations that enable our team to scale. From designing in-app experiences and launching campaigns to improving processes and monitoring performance, you'll have the opportunity to make a tangible impact across the New Verticals business.

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This role is a mix of strategy & operations, cross-functional collaboration with marketing and account managers,



and individual execution.

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Responsibilities

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You'll own the end-to-end execution of promotional campaigns across New Verticals - from planning and asset creation through launch, QA, and post-launch validation. You'll become the go-to person for ensuring campaigns are delivered accurately, on time, and with a high bar for quality.

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You'll partner cross-functionally with teams to bring campaigns and strategic initiatives to life. You'll help drive launch readiness for major customer moments and New Verticals initiatives, ensuring nothing falls through the cracks.

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You'll use data and reporting to monitor campaign performance, track promotional investment, and identify opportunities to optimise results. You'll help turn insights into recommendations that improve how we invest and execute.

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You'll build and refine the operational processes that keep our team running efficiently, from maintaining trackers and documentation to streamlining workflows and improving launch

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As you grow in the role, you'll have the opportunity to own a key operational work stream end-to-end and develop scalable solutions that benefit Recent Verticals broadly.

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Qualifications

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Professional Experience

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2+ years of professional experience in strategy consulting, strategy & ops, or a fast-paced tech/startup environment.

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Proven experience managing multiple concurrent campaign briefs, tracking third-party setups, and running strict QA processes.

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Hands-on ability to build and edit simple digital banner assets independently in Figma.

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Execution & Attention to Detail

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High attention to detail and quality

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Ability to manage multiple priorities

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Analytical & Data-Aware

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Comfortable working with data

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Basic SQL and Excel knowledge

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Ability to interpret performance metrics

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Problem Solving

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Proactive and solution-oriented

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Comfortable with ambiguity

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Strong cross-functional communication

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Eager to learn and contribute

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Nice to Have

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Active AI Adoption: Familiarity with AI tools (like ChatGPT) to streamline daily workflows, drafting, or basic analysis.

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Delivery/E-Commerce Background: Prior exposure to local commerce, on-demand delivery, grocery, or retail technology platforms.

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Experience with High-Volume Campaigns: Exposure to high-velocity promotional setups (e.g., flash sales, merchant deal drops, or holiday retail moments).

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Growth Mindset for Data: A desire to quickly level up SQL and analytics skills

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About DoorDash

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At DoorDash, our mission is to empower local economies. We are building a platform that connects people with the best of their neighbourhoods.

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Diversity & Inclusion

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We are committed to building a diverse and inclusive workplace where everyone belongs and can thrive.

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📌 Strategy & Operations Specialist (New Verticals - International Growth) (New South Wales)
🏢 Sidekicker
📍 New South Wales