Australian Financial Complaints Authority (AFCA) is seeking an Ombudsman in the Banking & Finance team (Small Business and Transactions) to resolve standard and complex banking and finance disputes. The role reports to a Senior Ombudsman and involves leadership, decision-making, and mentoring Adjudicators within a collegiate, board-appointed framework.
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You will bring legal qualifications and a proven track record at senior executive level in banking/finance or related regulatory work, with
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📌 Banking & Finance Ombudsman -- Small Business & Transactions (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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