Job Description

Technical Business Analyst | IAM / Identity Transformation

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Terra Firma is a leading Australian business and technology consulting firm with a 30-year history of delivering successful client outcomes. We partner with organisations across Government, Banking & Financial Services, Telecommunications, Technology, Utilities and Not-for-Profit, helping them solve complex business challenges and deliver meaningful transformation.

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We're seeking an experienced Senior Business Analyst to join a major customer identity transformation program, helping deliver the migration from Okta to Auth0 within a large enterprise setting.

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This is a high-profile initiative focused on modernising customer authentication, enabling single sign-on (SSO), uplifting multi-factor authentication (MFA), and establishing a scalable customer identity platform.

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What You'll Be Doing

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- Capture and analyse business, functional and technical requirements.
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- Document current and future state authentication journeys, identity flows and business processes
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- Facilitate workshops across business, product, architecture, security and vendor teams.
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- Create high-quality user stories,



acceptance criteria and process maps.
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- Support backlog grooming, story refinement and agile delivery.
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- Contribute to RFI/RFP activities and vendor engagement.
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- Support solution design, testing and implementation activities.
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What We're Looking For

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- Proven Senior Business Analyst experience within large enterprise programs.
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- Experience working across business and technical stakeholders.
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- Strong process mapping, workshop facilitation and requirements management skills.
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- Ability to work independently in complex environments.
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Highly Desirable

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- Identity & Access Management (IAM / CIAM).
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- OAuth 2.0, OpenID Connect (OIDC), SAML.
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- SSO, MFA and customer authentication solutions.
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- API integrations and authentication/token-based security models.
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What's On Offer

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All Terra Firma employees, contractors and consultants are required to complete security and background checks, including any checks mandated by our clients, before employment or engagement.

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📌 Technical Business Analyst - IAM (Victoria)
🏢 Terra Firma
📍 Victoria