Job Description

Vranken-Pommery Australia is part of the global Champagne Group Maison Pommery & Associés, renowned for its prestigious houses including Champagne Pommery, Vranken and Pompadour alongside several other Estates producing acclaimed still and sparkling wines in the South of France, Portugal and the UK.

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We are seeking a highly organised and qualified Office Administrator & Marketing Assistant to join our team on a permanent part-time basis. Based in our Melbourne office 2-3 days per week, including Fridays, this role is ideal for someone who thrives in a premium business environment and enjoys supporting a small, high-performing team while taking pride in delivering exceptional service and administrative support. Flexibility is offered on the remaining working days.

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To be successful in this role, you will possess:

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A friendly, enthusiastic and customer/team member-focused approach.

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A professional manner, demonstrated through strong reliability, integrity and punctuality.

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Excellent written and verbal communication skills, with confident and professional phone etiquette.

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The ability to work independently, showing initiative, resourcefulness and sound judgement.

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Strong organisational and time-management skills, with the ability to manage competing priorities in a high-pace environment.

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Confidence in managing enquiries, solving routine issues and escalating matters appropriately.

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A positive,



proactive attitude and a willingness to contribute wherever needed.

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High attention to detail and a commitment to accuracy.

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Strong administrative and computer skills, including proficiency in Word, Excel, Outlook, Canva and ERP systems.

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Previous experience in office administration, customer service, administration support or a similar role. Experience within the wine industry will be highly regarded but is not essential.

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Key responsibilities include:

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Processing customer orders, preparing invoices, and coordinating with logistics partners to ensure timely and accurate deliveries.

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Opening current customer accounts, conducting credit checks, and maintaining required documentation.

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Managing incoming enquiries via phone and email, delivering professional, responsive, and brand-aligned communication.

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Preparing product samples and coordinating courier dispatch for timely delivery.

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Providing marketing support, including creating visually appealing materials and assisting with customer initiatives, promotional activities, and seasonal campaigns.

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A competitive remuneration package will be offered, reflecting the successful candidate's skills and experience.

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Applicants must have full, unrestricted working rights in Australia to be considered for this position. Successful shortlisted candidates will be contacted for an initial interview.

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📌 Office Administrator & Marketing Assistant - Part-time (Victoria)
🏢 Vranken Pommery Australia
📍 Victoria